Company Name: Vodafone Albania SH.A.
About: Çdo shërbim online në një app të vetëm në çdo kohë dhe në çdo moment.
Për të gjithë
klientet me parapagesë, paspagese, Next, si dhe për të
gjithë klientët me kontratë
interneti fix ose TV.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vodafone Albania SH.A.
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit My Vodafone (AL) Website
Privacy Policy: https://www.vodafone.al/informacion-ligjor/privacy-portal/privatesia-e-produkteve/
Developer: Vodafone Albania Sh.A.
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I can connect to my WiFii router but not the internet.
by Blitzerator
Where to start…
- You have to restart the app multiple times sometimes to get the correct/full options and info to show up
- Foreign debit/credit cards aren’t working to pay off your bill
- Albanian debit/credit cards are only working if you save the card on your profile. It won’t let you pay if you uncheck the “save card” option. Horrible for safety/privacy
- If you switch to a different app then switch back, it will refresh. Every. Single. Time. And take you to the home page. The cherry on top is that it takes so long to refresh
- if you have their Next packages it says 2x internet on roaming packages. Not always the case….
- Customer service is horrible. They will waste a bunch of your time on nonsensical “solutions” like the standard “have you updated the app?” and not resolve anything. Awful company and an even worse latest version of the app. Do these apps not get bug tested before rolling out?
by Citizen 89
The app is not very reliable. I frequently have issues with payments being reflected and the customer support often just stops responding. I get text messages asking me to call a number but then the number is blocked. When I finally spoke with someone they said the number was not under my name.
by OPrime101
You can’t DEACTIVATE the options/offers, only activate them.
You have to call the customer care, which let’s you hold in line and this causes more waste of your time. Devs needs to do more testing before they release new updates.