Contact My Vodafone Albania

Contact My Vodafone Albania Support


Company Name:

About: Çdo shërbim online në një app të vetëm në çdo kohë dhe në çdo moment.
Për të gjithë klientet me parapagesë, paspagese, Next, si dhe për të
gjithë klientët me kontratë interneti fix ose TV.



My Vodafone Albania Customer Service 💢

Hard-to-find customer service info can be a red flag. Is My Vodafone Albania Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Vodafone Albania SH.A.



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit My Vodafone (AL) Website

Privacy Policy: https://www.vodafone.al/informacion-ligjor/privacy-portal/privatesia-e-produkteve/

Developer: Vodafone Albania Sh.A.





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4 Most reported problems 😔💔

4.6 out of 5
Laurel Wayne Dunnick
2025-07-17

I can connect to my WiFii router but not the internet.

A complete mess on the latest update

2025-02-10

by Blitzerator

Where to start…
- You have to restart the app multiple times sometimes to get the correct/full options and info to show up
- Foreign debit/credit cards aren’t working to pay off your bill
- Albanian debit/credit cards are only working if you save the card on your profile. It won’t let you pay if you uncheck the “save card” option. Horrible for safety/privacy
- If you switch to a different app then switch back, it will refresh. Every. Single. Time. And take you to the home page. The cherry on top is that it takes so long to refresh
- if you have their Next packages it says 2x internet on roaming packages. Not always the case….
- Customer service is horrible. They will waste a bunch of your time on nonsensical “solutions” like the standard “have you updated the app?” and not resolve anything. Awful company and an even worse latest version of the app. Do these apps not get bug tested before rolling out?

Buggy App

2025-02-11

by Citizen 89

The app is not very reliable. I frequently have issues with payments being reflected and the customer support often just stops responding. I get text messages asking me to call a number but then the number is blocked. When I finally spoke with someone they said the number was not under my name.

Not Functional. A lot of bugs and issues.

2025-02-12

by OPrime101

You can’t DEACTIVATE the options/offers, only activate them.
You have to call the customer care, which let’s you hold in line and this causes more waste of your time. Devs needs to do more testing before they release new updates.




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Why should I report an Issue with My Vodafone Albania?

  1. Pulling issues faced by users like you is a good way to draw attention of My Vodafone Albania to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Vodafone Albania customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Vodafone Albania.


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