Groovebook app not working? crashes or has problems?

Groovebook Status

Published by Shutterfly

*For a limited time, get your first Groovebook free with promo code
MEMORIES* Groovebook by Shutterfly offers the most inexpensive way to print the
photos you love off your phone into a custom monthly photo book. For only $3.

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Common Groovebook Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Groovebook app on iOS and Android devices. Solve all Groovebook app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Groovebook iPhone Issues and Solutions

Groovebook iOS app crashes, not working, errors
Groovebook iOS app network issues
Groovebook on iOS has black/white screen

Groovebook Android App Issues and Solutions

Groovebook has errors/crashing/not working
Groovebook server network connectivity issues
Groovebook has black screen

Groovebook iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Groovebook app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Groovebook app crashes or not working on Iphone (iOS):

Close and restart the Groovebook app on iPhone
Update Groovebook app to the Latest Version for iOS
Uninstall and reinstall Groovebook iPhone app
Update your iPhone to the latest iOS version

Fix Groovebook on iPhone unable to connect to server/internet connection issues::

To resolve Groovebook network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Groovebook black/white screen (blank screen) on iPhone:

Follow the Groovebook iOS app troubleshooting guide Here →

Groovebook Android App Issues and Solutions

Fix Groovebook not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Groovebook app issues:

Force Stop the Groovebook App
1. On android, goto "Settings" » click Groovebook app. » click "Force Stop".

Update Groovebook to the latest version on PlayStore

Clear Groovebook App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Groovebook app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Groovebook.

Fix Groovebook unable to contact server/ Groovebook internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Groovebook » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Groovebook » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Groovebook on android.

Solve Groovebook black/white screens issue on Android:

Follow the Groovebook android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shutterfly, developers of Groovebook.

52.63% Contact Match

Developer: Shutterfly, Inc

E-Mail: [email protected]

Website: Visit Groovebook Website

About this app

this app by Shutterfly offers the most inexpensive way to print the photos you love off your phone into a custom monthly photo book. For only $3. 99/month with free shipping, this app prints your photos and mails you a bright 4x6 photo book with perforated pages so you can easily tear + share photo prints with your family and friends. You can select 40-100 photos to print in your this app. · Photo gifts are perfect presents for birthdays, holidays, any days! · Let the savings begin. Each photo book comes out to just 3 cents per print! With this app, you can free your photos and make just a little bit more of your memories. It’s a snap. Of snaps. Be surprised by a bold new cover each month and with a colorful spine to mark your dates.