Groovebook: Book of Prints Reviews

by Ms Robinsn

I started using this app years ago, and was pleased with the picture books sent each month. As time progressed, I noticed that the paper quality really diminished and turned into thin, flimsy photos. I kept getting them, however, mostly from being too lazy to stop my subscription. Then I was told that my credit card was no longer working and that this app was cancelling my orders. I figured my credit card has expired and was just as happy about not getting any more books from then. It took awhile for me to realize that I WAS STILL BEING CHARGED FOR THEIR SERVICES because I didn’t look at small deductions on my bill (I look at everything now!). I couldn’t get in touch with anyone at this app, so thought that since I was being charged, I would at least get another book before the deadline. I tried to upload the pictures and again got the message that my account was closed.

I finally got in touch with them through email (they won’t give out a phone number with a person at the other end) and told them the problem, ending with a request to stop billing me and refund my money for the last six months.

Today I received a note saying that I have a valid credit card on file and to hurry and load pictures before the deadline.

Once you open an account with them, there is apparently no way to stop them from billing you. Do not use Groovebook! It is a rip-off and the pictures are on poor quality paper. Customer service is non existent.

by Not Impressed Glover

It crashes nonstop throughout the picture selection process and even after it still crashes closing Groovebook out. Then it doesn’t upload all the photos you select which is a pain bc you go through the long process of picking your pictures only for all of them to not upload in the final stage. It also does NOT give you an option to view how the final product will look nor does it allow for you to view the pics you added to the album. It’s like once you hit submit pass selection you’re just screwed and have to hope they have the CORRECT pictures selected. Groovebook is pretty crappy and very flawed. Gives you scam vibes. I also see that you can NOT track your order whatsoever to see where it’s at or when exactly you will receive your pictures. I’ll stick to Shutterfly this apps aggravating and overly time consuming. Don’t waste your time remember you get what you pay for. Extra bucks are worth the peace of mind you’ll get knowing your quality is superb elsewhere on other apps.

by TaraAnn1

User interface is not user friendly. Instead of creating a new book, they say you can reprint a previous one, but there is no easy way to signify that- you only have options to add photos. Also, it can’t read albums from iPhotos. So you have to take many extra steps to create a album in the old iPhoto’s that was decommissioned a could years ago! And to make Groovebook less friendly, matter how you organize your photos, they print in random orders. Some very basic update that a year later are still not in this app. And better yet, perfectly clear pictures on your phone are blurry. About 50% or more are such poor quality. Actually printing at the local drug store is better! I’m hoping groove book finally makes some improvements. It’s a great idea, poorly executed! Some of these basic suggestions were submitted last year, but still no visible change to anything.

by Aag1027

First let me say this is an awesome idea. 100 photos for $3.99! Amazing! I wish it was an adhoc subscription instead of monthly but that’s not so bad. I used to use Groovebook years ago and it worked great. However I canceled my subscription when I started running out of pictures to print monthly. I recently re-subscribed and I can’t stand Groovebook . It still allows you to sync to your pictures just fine. However, every month the same 40 or so pictures are automatically added to my book and I have no way of removing them. Also, the pictures that are added to the book are not added in chronological order so I have to hunt for each of the pictures that shouldn’t be there (I.e. those from previous books). I’m going to try and delete Groovebook and add it back to my phone in the hopes that fixes the issues but honestly that seems like such a hassle I’ll most likely just cancel my subscription again.

by Sacmanjones

Loved everything about this until I got a new Pixel 3. Once I got a Pixel i was unable to upload photos and at the same time my last two books never came. The software on my phone was to advanced for Groovebook i guess is more or les what they told me and they were unable to till this day update Groovebook to work on this software. Also my credit card on file had expired after I already placed my order for my last three books. instead of informing me i waited and waited and they never showed up..... the solution refund me for those three books...... great but now i did not get those three books i already created and can not replace them cause my phone software and you could only order one per month so i lost those books. Kept Groovebook in hopes it would update and never did so i lost too much money and just gave up and lost something I thought was a great thing to have to keep my photos of my kids growing up.

by Shortytornado

Guys I have been doing groove book for years and you guys usually have been responsive, but ever since Groovebook started glitching I can’t get in touch with nobody...so what did I have to do? I had to uninstall Groovebook , which DELETED all of my data, and THEN I had to re sign up (???) and put my credit card down again just to find out that Groovebook services went up to almost $5 per month. Guys I don’t mind paying a little more, just update Groovebook and notify us of the fee changes. Don’t glitch out Groovebook and force your customer to do more work to get memories printed out on paper. I can go to Wal-Mart for that if I want the headache. By me re signing up I better not get hit TWICE in fees, because that would REALLY set me off. Hopefully I’ll hear from your tech support soon?? Or somebody and that way I can let them know what I have already done to get my pictures printed off before the 6th.

by Newreviewer12345

The quality has been great some months.. good some months... and ok some months. I like the convenience of just having my photos printed so i can tuck them away to enjoy later and get them off my phone. My major issue I've been having is it won't print past a certain number and I have to go through and figure out exactly which photo it isn't uploading which can be VERY tedious and annoying. I've noticed that it's iffy on which photos it'll print from my shared albums (even if I'm the one who uploaded it). I wish I could easily upload pictures from my computer onto this app and it not be exclusive to phone photos. I love the concept but don't enjoy the sketchy upload. I’d also like to add that I dislike how it can’t upload in the background. I had an album that didn’t get completed and I wasn’t aware of it until the window had closed. I’m pretty close to canceling my subscription bc the months that I’ve gotten charged but not uploaded a book.. it would even out to just purchasing photos when I feel the need.

by Kickinurmacass

I have had Groovebook for years and I love that I can get 100 photos printed and sent to me each month because, who really does anything with all those photos on your phone. Now at least I have them printed for use. I will say the photo paper and picture quality has improved over the years but still has some improving to do. The bad part of Groovebook is the constant issue with shutting down when I’m trying to pick my photos. Also the fact that the photo selection screen is never where I left off last time, it starts at the most recent photo, which for me is a pain because then I have to scroll through 100’s of photos before I can start selecting where I left off. The finally frustration, which led me to this review, is the fact that the “submit feedback” link in Groovebook , takes you to a one time only survey monkey form. A regular use feedback link would be very helpful.

by Audreybegley

I love this idea & have been paying for years , but Groovebook has never improved. Crashes every 3 minutes & in the middle of selecting photos only half of them save. It is unclear how many photos have been chosen, & you have to search back through every time. Groovebook also sometimes logs out for whatever reason. For a few months straight there was 9 photos that said they were selected but were not & when I got my books they were just repeats & I could have had more photos. The price is right just wish Groovebook was more efficient and didn’t crash every time I try to use it. I also wish there was a way to alert me multiple times when I need to add photos. It only does once & usually at an inconvenient time. It also takes forever to upload the photos. Overall great concept & will keep paying hoping things will improve. Thanks all!

by Find Something Else

Ever since the update it is awful. You used to be able to add pictures right after the books closed now I almost never can add photos. I’m a lot to cancel the subscription because I am always forgetting to add photos and getting charged for the books and not getting them when the close date comes around. I wish they would go back to allowing you to add pictures at will and just being able to leave the pictures in the cue until it’s ready to print. That’s when Groovebook was amazing. That’s when I loved this and told everyone about it because I never printed pictures off my phone and then Groovebook came along and was able to and it was amazing then someone came out with this amazingly stupid idea about letting you only add pictures for a few days. So I will be looking for a new picture printing app unfortunately. Sorry this app

by Pacfinders

I like the concept behind Groovebook . The picture quality is good enough for every day prints and with 9 grandlittles I have a lot of every day prints. The quantity of prints is good too, 100 prints that come in a book form.

Here is my issue, trying to upload my picture to Groovebook every month. This month it has taken me a hour and 20 minutes to do the upload. Eight app crashes, only being able to load about five to seven at a time, some of the ones checked would not upload, and all the pictures checked would not load at first try. One month I loaded all my the pictures for that book then, for some reason I was informed I didn’t get any uploaded.

Customer service is good to get back to me but didn’t solve the problem that month. I just didn’t get the book I payed for. I have made this app aware of the crashing problem, pictures not loading, and the time it takes to just upload pictures yet it keeps happening.

So, this app is a cheap way to print pictures to clear out your phone but be ready to spend time doing it. If I could find another app for the same price to print 100 pictures in a book, I would change.

p. cole

by Clarencej99

OK, this does have nice color to it and your pictures will look lovely. However if you are using this application for anything else other than fcopying a recipe ... and you are putting down something you want all of it on here, you are in trouble.

You do not get an entire 4 x 6 space to put your writing or anything else. It is always cropped at the bottom in the left, and on the bottom, by a small amount that can affect what you are printing. What is sad about that is when you crop it on their screen, it all fits in there nicely. Or, sometimes a title or a bottom subtitle will be removed, or are partially removed because of space, when you have it showing entirely on your cropping page.

As a writer and editor I do not like this because I need the space. I also wish they would go back to the regular 4 x 6 format instead of leaving out this 1/8 inch I believe we are missing. As I said this is fine for pictures if you don’t have to have everybody in it, Because sometimes you only get half of one person, but it is not for anybody who gets more technical than that.

If this changes and I feel that things are better, I will let you know. I have written several columns in newspapers for 36 years in the Midwest area so I do know a little bit about what I’m doing. I’m not condemning this, it’s a very good value, as a very good thing for what it does print pictures. But if you want to use it for other applications, and those are there, think twice.

by Bondog49

I love these little books! I have gotten about many so far and given several as gifts to remember trips or events. I am happy with the service and the quality and it takes all those pics off my phone. The quality of the pics depends on the quality of your phone and how you take pics. It's a great little product for only $2.99 per 100 pics.

I thought I put in a review a little while back but I still love it and think it's a great thing! I have printed them up for different events and given them to other people. That gives them a mini book of memories like baby or bridal showers, special company coming into town or special trips I've made with friends! It definitely is easy to come up with 100 pics from special occasions! You can order duplicates and have the books you like and cherish!

I still love Groovebook and use it for extra books some months too. I have an issue now with the loading of pictures. It opens and says to load 100 and then goes to the very first book I ever ordered, and that’s over two years ago. I would love it if it opened to the present available book instead of swiping through dozens and dozens of books to find the new one. That’s my only complaint otherwise I love your app.

by Pposey

I've received two Groovebooks now and I think they are great- especially for $2.99. Groovebook is very easy to use, uploading pictures is a snap and I receive my this app in about two weeks. The printouts are as good as the pictures I send in- some are clearer than others. I set a reminder to make sure that I get my photos uploaded by the date they give me.

The quality of the pictures have declined- fuzzy and framed poorly. I know that this is inexpensive and probably should expect lower quality paper but it is getting to be a real problem. If the quality doesn't start improving I will need to cancel my long term subscription and get another alternative. Makes me sad.

I was very pleasantly surprised this month when my latest book came. The picture quality was much improved. There was quite a chemical smell to the pictures but it dissipated When I created my new book, I liked the new format and the pictures uploaded much faster.

by Brens Momma

How many times have you told yourself that you were going to print more pictures so you could make photo albums for your kids like your parents did for you? How many times have you sat for hours, formatting memory books, only to get to checkout, see the price after tax and shipping and then scrap all the time, effort, and energy because 50 pictures in a book should not cost $20-$50 after shipping! Well this app is the solution! For one small (I’m talking less than a grande Starbucks and we all know you order Venti) price you get up to 100 photos that can be left in this convenient flip book or torn out and placed in frames or albums with little to no effort. I no longer worry that I’ll wish I had printed more pics and now am just waiting for the untapped scrapbooking abilities I hope to have to make an appearance!