GBK app not working? crashes or has problems?

GBK Status

Last Updated on 2020-09-14 by Gourmet Burger Kitchen Limited

I have a problem with GBK

Are you having issues? Select the issue you are having below and provide feedback to GBK.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with GBK? Report Issue

Common GBK Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GBK app on iOS and Android devices. Solve all GBK app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GBK iPhone Issues and Solutions

GBK iOS app crashes, not working, errors
GBK iOS app network issues
GBK on iOS has black/white screen

GBK Android App Issues and Solutions

GBK has errors/crashing/not working
GBK server network connectivity issues
GBK has black screen

GBK iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GBK app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GBK app crashes or not working on Iphone (iOS):

Close and restart the GBK app on iPhone
Update GBK app to the Latest Version for iOS
Uninstall and reinstall GBK iPhone app
Update your iPhone to the latest iOS version

Fix GBK on iPhone unable to connect to server/internet connection issues::

To resolve GBK network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GBK black/white screen (blank screen) on iPhone:

Follow the GBK iOS app troubleshooting guide Here →

GBK Android App Issues and Solutions

Fix GBK not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GBK app issues:

Force Stop the GBK App
1. On android, goto "Settings" » click GBK app. » click "Force Stop".

Update GBK to the latest version on PlayStore

Clear GBK App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GBK app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GBK.

Fix GBK unable to contact server/ GBK internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GBK » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GBK » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GBK on android.

Solve GBK black/white screens issue on Android:

Follow the GBK android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gourmet Burger Kitchen Limited, developers of GBK.

About this app

Tasty features include; Order & Pay at your Table, Order & Collect, Allergy/Lifestyle Guidelines and Nutritional Information at your fingertips. Eat burgers and get rewarded – the this app app is slicker than ever. Don’t believe us? Download it now and find out for yourself! There you have it, an app that rewards you for your love of burgers, with more burgers. What you waiting for?