My Memorial Reviews

Published by Memorial Health System on 2025-02-03

🏷️ About: The Memorial Care app is designed to provide convenient healthcare services to its users. It offers online appointment scheduling, urgent care services, virtual telehealth appointments, a health questionnaire, patient portal, and full integration with Amazon Alexa voice assistant. Users can create a profile, add dependents and emergency contacts, view upcoming and past appointments, and access their health records through the app.

Rating 2.1/5

Safety Score: 51.1/100

Legitimacy Score: 67.9/100

Overall Customer Experience 😎

😎 Positive experience

43.8%

🤬 Negative experience

41.9%

🫥 Neutral

14.4%

~ from Justuseapp.com NLP analysis of 23 combined software reviews.

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Summary of Customer Reviews (Takeaways): 💎

- Accurate wait time information for all locations

- Map functionality is helpful

- "On my way" feature allows for easy check-in

- Ability to schedule appointments without waiting on the phone

- Quick response time

- Simple and easy to use UI

- Great tool for those needing immediate treatment

- Accurate information

Read 14 Customer Service Reviews 😠💢

2.1 out of 5

Useless for measuring wait time because...

by Snowmash

They’ve added other services to the department such a laboratory and I think radiology. I was the “second” patient on the urgent care list, and 40 minutes later, after watching at least 7 people be called and go back for things, they finally called me. They need to add those “other patients” to the number recorded on MyMemorial , so people can decide whether or not to go somewhere else or come in. I would have left had I been told the amount of people who were in front of me.

Broken app with fake reviews

by DJ Masterblaster

MyMemorial is essentially unusable. It doesn’t feel like a finished app, this is like a day 1 alpha version release. The funniest thing is that the reviews are flooded with fake 5 star reviews from 9 and 2 years ago. Way to go, memorial.

Wait times now on mobile - outstanding!

by Matthew Lightle

A fantastic way to check EC wait times at all locations from anywhere via your mobile device - and it's accurate! Map functionality is extremely helpful as well

On my way

by JAnderson1114

I really like being able to tap the “on my way” feature and feel confident I’ll be able to get right in. Very nicely done. And I am eager for the iteration of MyMemorial to see what additional functionality there will be.

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Best app ever!!

by EAN84

I am able to schedule appointments for my son and I without having to wait on the phone or wait for a call back!! I absolutely love it!!

Self scheduling

by Show4family

Very easy to use, saved me the time of calling to schedule appointment and waiting on hold. Response time was very quick.

New Look App

by Nellabs

I like the on my way feature and the new design. I hear there are other great features coming soon.

Best app

by Vijay1be

Best way to see the waitlist and book for the ExpressCare based on the location. The UI is nice and simple.

less wait

by -scuba-

What a great tool for those on the go !

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Accurate Info - Great App

by PicsofmyBabes

Simply put, this is a great app with accurate info!

Waiting simplified!

by FeelingGood2day

Perfect for those on the go and needing immediate treatment! Great job EC!

Totes amazing

by Jessica Gottstein

This is the greatest Memorial ExpressCare app I have ever seen!

Bad app

by Ross22223

Not sure what u guy did to this but I can’t even use MyMemorial anymore.. it literally just crashes whenever I open it and doesn’t work

App crashes on startup. - useless

by Doeslayersr

App continually crashes on start up. It is useless. I am using an iPhone 7 Plus 128 gb

Is My Memorial Safe? 🙏

Yes. My Memorial is very safe to use. This is based on our NLP (Natural language processing) analysis of over 23 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for My Memorial Is 51.1/100.

Safety Analysis

76.2% of users say app is Risky 🚨

76.2%

14.3% of users say app is Safe 👍

14.3%

9.5% of users have Some Concerns ⚠️

9.5%

Is My Memorial Legit? 💯

Yes. My Memorial is a totally legit app. This conclusion was arrived at by running over 23 My Memorial User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My Memorial Is 67.9/100..