Contact Idram IDBank Support
Company Name: Idram LLC
About: Idram & IDBank is the leading fintech platform in Armenia, which combines both e
wallet and banking experience in one app. Register your free account now and
enjoy your journey with us.
Idram IDBank Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Idram & IDBank Website
Privacy Policy: https://banking.idram.am/api/Templates/publicAgreement_EN.htm
Developer: LLC Idram
3 Most reported problems 😔💔
Poor customer service
by Luiza Alikhanyan
I tried to attach several US cards to my account none of them went through for no reason. I contacted the customer service they were messaging me back and forth for 2 hours, still couldn’t solve the problem. They had no idea what’s the problem or didn’t have motivation to solve it.
It’s disappointing that in 21st century when technology rules the world, its still poor quality in Armenia. You guys need to jump on the problem and solve it, get it done. Messaging me for 2 hours is not the right way.
Like others mentioned get the old version back like 2 year old
by **_VLA_**
If this is reviewed by developers, i do not want to sound rude, but shame on you for this kind of buggy app, specially international card processing. The whole idea of old edram before it became idram was about paying utilities and other things for people outside armenia for their homes and other things.
If this is reviewed by business team. I would suggest you to find a better IT lead PM not someones brother, sister or anyone who has no id about development and testing of a product before deploying it.
Doesn’t work with international cards
by Jzakaryan
I spent half a day with the customer service trying to attach an american card to the app. Even after uploading passport scan and upgrading to Premium Plus, card won’t work with the app. Customer service wouldn’t admit that there’s an issue. Apparently I’m not the only one facing the problem. Useless!
Have a Problem with Idram & IDBank? Report Issue
Why should I report an Issue with Idram & IDBank?
- Pulling issues faced by users like you is a good way to draw attention of Idram & IDBank to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Idram & IDBank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Idram & IDBank.
