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Contact PTminder Support


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About: A complete business management platform for Personal Trainers. PTminder
simplifies your day to day tasks, saving you time so you can grow your fitness
business.


 
  2026-06-05

PTminder Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

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Privacy Policy: https://ptminder.com/privacy

Developer: Software Minder







3 Most reported problems 😔💔

3.9 out of 5

Terrible

2025-03-05

by Logan Kent

This is hands down one of the worst scheduling softwares I’ve ever used. It’s clunky, outdated, and half the time I can’t even get it to load and I have to uninstall and reinstall multiple times. The only reason I continue to use it is because that’s the system we have for the whole business. If you have the choice pick something else!

Buggy

2025-03-06

by Dexshow

App and PC version are so buggy, the product is unusable. It felt like a beta and I was the unpaid bug tester. Looks great but missing somewhat “obvious” features needed in a fitness software.

Bad update

2025-03-07

by Hooks10234567

The current update that was provided through the App Store for the iPhone and the iPad has major bugs in it anytime I try to update any data through the apps it shuts down I've had to delete and reinstall the app multiple times and it still continues to just shut down this needs to be addressed immediately.




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  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PTminder customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PTminder.


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