Contact Shpock Support

by 8446795778

I have been searching all over Shpock’s help pages and if they give information, it’s usually either outdated or not true. I am selling an item and neither me nor the buyer can see any way to process payment, nor can I find ANY option to contact customer support except through a third party company that takes 7-10 days to respond. So far my issues are: buyer cannot see how to pay, help page does not assist in starting a payment, only says to add card, the site says PayPal can be linked, but neither the buyer nor I can find that option, support page says there is a contact link, but there is none I can find, and the app interrupts and reload EVERY time I get a message, deleting any response I’ve been working on. Just use OfferUp or letgo, neither of them are perfect but at least you can reach someone when you have issues.

EDIT: FINALLY after a year I get a response! What a joke! Do NOT use this company!

by Teryon P

I have purchased several things from Shpock. I cannot recommend this app. In fact I recommend you stay away. I was scammed out of 600 pounds and after reporting it Shpock didn’t respond for days. When they did days later they told me the transaction was fraudulent. Really?!!! I had already told them. I then followed the scammer and they are still posting on Shpock. The company refuses to check IP address and do anything. They have an obligation to protect customers but instead they protect the criminals. Run from Shpock.

by John131313

If you get scammed or experience any kind of fraud and report it to the app they won’t do anything nor will they block the person from making a new (fake) account after you’ve blocked them from using your app because you don’t have a system to check ipAddress's to check if this person making a new account with you has been banned previous and are trying to get around the rules! Terrible 'company' who is also extremely slow to even reply to your help request.
Ø.Ø Stars.