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- The app frequently loses downloaded issues, requiring users to redownload them.
- Users are frequently logged out at intervals.
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- Download failures are common, and customer service takes a long time to respond to complaints.
- Users must refill subscription information each time they use the app, which is time-consuming and frustrating.
- The app does not keep the articles' titles identical to the hard copy edition.
- TLS management refuses to acknowledge and fix the app's issues.
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