The Times Literary Supplement Status

Last Updated on 2025-01-20 by Times Newspapers Limited

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User reports:
No current problems

- The app frequently loses downloaded issues, requiring users to redownload them.

- Users are frequently logged out at intervals.

- The app sometimes refuses to allow access to issues that have already been paid for.

- Download failures are common, and customer service takes a long time to respond to complaints.

- Users must refill subscription information each time they use the app, which is time-consuming and frustrating.

- The app does not keep the articles' titles identical to the hard copy edition.

- TLS management refuses to acknowledge and fix the app's issues.

Common The Times Literary Supplement Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve The Times Literary Supplement network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the The Times Literary Supplement App
1. On android, goto Settings » The Times Literary Supplement » click [Force Stop]

Clear The Times Literary Supplement App Cache and Data:
1. On android, goto Settings » Apps » The Times Literary Supplement » Storage » click [Clear Data] option. This clears both data and cache.
2. restart The Times Literary Supplement.

On android, goto Settings » Apps or Manage Apps tab.
Click The Times Literary Supplement » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto The Times Literary Supplement » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Times Literary Supplement