Contact DICK S Sporting Goods Support

I can’t even look at items to shop for I have uninstalled, reinstalled, logged out, logged in, added a card, removed a card.. everything possible and I can’t even attempt to shop what is the point of the app at all if I have to use my web browser to shop, it actually quite ridiculous and I plan to return the item I just wanted to see if this was a whole platform problem or just the app. This poor interaction with the app has pushed me even further from shopping with this company. How is it possible for a shopping app to not allow you to shop?!!! I don’t care if you fix it I just want it to be known to the developers and to anyone who is interested in the app. This is a terrible app and a poor company as far as customer service goes, 0/5 negative points if I could!

I had ordered me some Nike 270 reacts winter and accidentally put in 5 orders because my purchases didn’t show up in the purchased tab, so then I went in my PayPal and I see 5 pending orders , I try to cancel them , don’t work so I go back to dicks sporting goods app and there IS NOT BUTTON TO CANCLE , My previous orders didn’t show up until the next day and by then it was too late , $425 when I was SUPPOSED to use only $75 . I DO NOT recommend this app it’s glitchy and not as simple , I learned not to use your money on here just because they claim “ they’ll have the cheapest price “ , My advice to you is to just save your time and money and buy the official product where it originally sell it , Like how I should’ve went to Nike instead of here 😒

Shopping this app is tricky and slow. You really have to wait for the page to fully load. Otherwise you will be clicking on the wrong products as the page jumps up or down while loading. Also, after loading up my cart just now, I created an account while checking out. Apparently creating the account during checkout empties the cart!!?? What on earth?? So they just lost my sale. I do tons of my shopping online and this is the least user-friendly experience I’ve ever had. FYI the app empties your cart every time you leave the app. Could be a pleasant security feature in case your phone gets in the wrong hands. However it’s a pain to fill your cart, have to run and do something, then you come back and everything is gone. I’m SICK of babysitting my cart on this app. Dicks isn’t my favorite store anyway. They do have some things I struggle finding elsewhere, however they don’t make shopping at Dicks easy! My local store is never fully stocked and the app is way too glitchy. I recommend shopping somewhere else if at all possible.