Golf Genius Reviews

Golf Genius Reviews

Published by on 2024-08-20

🏷️ About: The Golf Genius mobile app is a free addition to the golf experience for registered Golf Genius players. It is designed to save time for pro shop staff and league managers while providing an exciting and useful tool for players. The app offers live score entry, access to a custom member portal, photo uploading, mobile access for club pros and league managers, and contextual branding exposure for corporate and charity outings sponsors.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
67.4%

😎👌🔥 Positive experience
19.1%

🙄💅🫥 Neutral
13.6%

~ from Justuseapp.com NLP analysis of 405 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Superior to other scoring and tournament software apps

- Outstanding and quick customer support

- Receptivity to product enhancement suggestions

- Comprehensive selection of tournament opens and customizability



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

2.8 out of 5

Constantly boots you out of leaderboard

2022-05-22

Thanks for response. No way to recreate situation that happened at US Kids World event though. According to US Kids it sounds like app was overwhelmed by incredibly large number of players in field entering scores. Went away from live scoring for rest of tournament.

Okay…when it works

2022-06-23

GolfGenius is just okay when it works. It usually lags at least two holes behind and on some days it doesn’t work at all. Not a great thing for parents who didn’t get to make it to the tournament due to illness or injury but wanted to keep up with scoring. The final round is always very important but many times GolfGenius just doesn’t show up to play! Even with trying all the old tricks of turning the phone off, refreshing, etc., nothing helps. Maybe some “golf IT genius” could actually fix the bugs in GolfGenius so we could see what was going on with our kids!

Cannot log in app for iOS

2022-07-24

GolfGenius says I am not part of any leagues/ events/ trips when I try to enter either my GGID or email and password. I’ve deleted and reloaded app several times to no avail. Works great in web browser but not GolfGenius!!!! Arghhhhh

Can’t connect

2022-08-25

I have tried many times and I cannot connect to GG. Tried changing password and that didn’t work. Tried logging out of account on my computer. That didn’t work. Double and triple checked password, GGID and email address. I give up.

Login

2022-09-26

I work at a course and have login access to golf genius and I downloaded GolfGenius to use and I can not log in says I’m not part of any leagues, events or trips. I put in a GGID and get the same information. However if I go to the website on my phone the GGID works fine and so I’m not sure what the problem is. I love the program and would love to see how this end works to be able to have our golfers use this.

On scorecard screen scores impossible to read

2022-10-27

GolfGenius primarily used by country clubs. Average age is probably high esp. in Fl. And Az. You can’t enlarge the screen to make it more readable and in the Fl. Sun it’s impossible to see. Make the scores larger or allow screen to be enlarged when viewing. Our eyes aren’t that good and there is no reason for this unless you get a perverse pleasure in punishing seniors!

Login Screen

2022-11-28

I’m new to using golf genius for our club events, but when I tried to enter scores it says to enter scores using GolfGenius while using iPad. I then go to GolfGenius and type in my GGID and it tells me I am not part of any events and won’t let me sign-in, but when I go to website and use the same GGID, it works just fine.

Can’t register from app.

2022-12-29

Are you kidding? Downloaded app. How do you register? There is no way to get in without already signing up. Would be great, if there were directions on how to do so, but guess what? Nope!! Not even a link to a website. I’d give you zero stars if this would allow it.

Terrible app with outdated UI

2023-01-30

Our league has switched to GolfGenius and honestly it’s awful. It’s very difficult to read leaderboards and results. It’s like it was made for a PC and then simply “wrapped” and distributed as an “app”. Lots of scrolling left to right and up / down to see any information.

Public

2023-03-03

Is there a way to create a tournament amongst friends or are events only able to be created vi the club level?

Great app for competitions BUT

2023-04-01

but pls fix the fact that you chat have multiple match IDS entered at once. You have to log out and log back in. A real pain! Otherwise it’s great for seeing everyone’s scorecards post app and easy to enter the scores on the spot

Good app but heavy battery drain

2023-05-03

Consistently drains battery at excessive rate even though location services off and only entering scores then immediately locking screen off. 4 hours match drains iPhone X 50% or more.

Spectator

2023-06-03

It would be nice if I could follow my niece on GolfGenius. Every tournament she's in says to use this to see live scoring and the leaderboard but I have no credentials and there doesn't seem to be any way to register as a user without them.

Can’t log in

2023-07-05

I’m playing on a tournament this week and we were directed to download GolfGenius . I must have used GolfGenius in the past but I’ve tried every email account I’ve ever had and no dice. In short, I am unable to register or reactivate a dormant account. Help?

Please fix the Login window

2023-08-05

GolfGenius is awesome except for one simple thing: the login window. When the keyboard pops up it covers the text and you can’t see what you are typing. Great app otherwise but the first impression is not good. Please FIX this!!!!

User Thought

2023-09-06

Yours is a great App. I use it 3 times weekly. My club uses it for Registration. There is a trigger (Pulled by unknown) that changes Registration to ‘Closed’. Okay so far. The problem is that a registrant cannot Cancel after Registration is Closed. Calling Pro Shop doesn’t always work. (Those guys are overworked.) It would seem being able to cancel at anytime would be a win for all stakeholders. Thanks for a great App.

Superior Support

2023-10-08

I have been a user of the Genius app from nearly the beginning. This company and this product is superior in every way to other scoring and tournament software apps. I researched multiple options and every year when my renewal comes up I look again. The features alone are worth the product, but as an admin and profesional, what keeps me coming back is the outstanding and quick customer support. I get better support from Genius than not just a “golf” company, but any company at all. Add to this their receptivity to product enhancement suggestions and you can’t go wrong!

Great App

2023-11-08

If you are playing in an event with mobile scoring, this is an easy-to-use and fun app. Also very easy to upload candid pictures of participants enjoying themselves at the Tournament. If you are viewing the portal from an iPad or device with a larger screen, it’s better just to use the portal accessed via your browser.

Good app

2023-12-10

The Golf Genius software offers a far more comprehensive selection of tournament opens and customizability than any other mobile golf scoring app.

One note, if your club/league did not purchase the premium version, you will not be able to use GolfGenius .

Support is also incredibly quick at getting back to you on a question.

Great app for following scores from far away

2024-01-10

Love being able to follow scores while not at the tournament. Would be great if there was a way to save GGIDs. Also would be great if I could rename or tag GGID to be able to remember what tournament it was without having to open it. Make sense?

A complete waste

2024-12-19

Our club is forcing us to use GolfGenius for tournaments and leagues. Everyone I have spoken to hates it and thinks it is worse than the old manual scorecards. It is impossible to determine the status of our matches real time and even the leaderboard is useless for our league.

Access info

2024-12-19

Literally can’t access info for the men’s Maryvale golf club, worked two months ago, not working now

Can’t sign in

2024-12-19

Not part of any league or events or trips. I can sign on via your website no difficulty but GolfGenius won’t let me sign-on

Can't login

2024-12-19

Does it make sense to anyone that a 'non-premium' user can use the website easily to register for club tournaments, etc but can't even log in to GolfGenius ? Why the difference!

Will not work

2024-12-19

Previous had access. Have app have all sign on deleted redownloaded will not let me sign in

Free?

2024-12-19

I just downloaded this for an upcoming tournament I’m having and my phone said payment processed. How much does it cost? I’m not going to require 144 golfers to download GolfGenius if there is a fee.

iPhone X support added?

2024-12-19

Said it updated to iPhone X. App still crops the screen, it may now support iPhone X in other ways, but screen is the same.

Confused!

2024-12-19

I is the program at work at my course, I am the main user. Why can’t I sign on on the mobile app?

Age restrictions

2024-12-19

GolfGenius is great but the age restrictions is a problem. My child’s junior golf event wanted the players to download GolfGenius but it’s listed as 17+ and some parents either didn’t know their restrictions code or didn’t trust GolfGenius due to the high age limit and didn’t want it on their junior players phone. They need to change the age appropriateness level or juniors need to use a different app.

Web registration required

2024-12-19

Worked well

Awesome tournament experience

2024-12-19

The live leaderboard is a great feature, makes the round exciting to see how the field is stacking up on any given night

M Davis
2023-04-19

Mobile app hasn't worked for me for 2 seasons. Does not recognize my email. Can sign in on laptop but nothing on the mobile app. Techs say it just fine and still no fix. Don't recommend it at all.

Charlie Sandora
2022-09-10

I responded to an email for a "free" golf glove. Nowhere, did I see that I would be charged $29.95 per month to belong to this club. First, the "free" glove, ripped on the first use. Next, they were supposed to send me credentials to sign on to the account. I NEVER received them. I would steer away from Golf 4 Genuises.

Scott Pendleton
2022-04-25

This company is not legit! I paid shipping and handling for a golf glove. Later I found out that I was going to start paying $29 a month for a subscription. I called them and they assured me that they would not let that happen and said they'd send me an email to cancel the subscription. I never received an email, even after three phone conversations with their customer service. I hope Emmett Lee received a voice message from golfgenius that they had cancelled my subscription. But that was not true. I just got charged $29 out of my bank account 2 days ago

Percy Serrano
2020-10-11

This is not an issue question. Can the Golf Genius app be used on an iPod Touch?



Is Golf Genius Safe? 🤗🙏


Yes. Golf Genius is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 405 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.8/5 . Justuseapp Safety Score for Golf Genius Is 22.1/100.


Is Golf Genius Legit? 💯


Yes. Golf Genius is legit, but not 100% legit to us. This conclusion was arrived at by running over 405 Golf Genius User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Golf Genius Is 37.8/100..


Is Golf Genius not working? 🚨


Golf Genius works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $28.99
Weekly Subscription $29.95
Monthly Subscription $28.73


How was your experience with Golf Genius? Post a Review




Features

1. Live score entry: Scores can be entered by players or pro staff out on the course, and immediately update full field leaderboards on large TV displays in the clubhouse and on the app itself.

2. Custom member portal: Players can view tee sheets, results, statistics, and more through the app's member portal.

3. Photo uploading: Players can easily and quickly upload photos to create photo galleries that add to the fun for any event.

4. Mobile access for club pros and league managers: The app provides access to all events on the golf calendar, with dates, registrants, tee sheets, hole-by-hole scorecards, final results, and more.

5. Contextual branding exposure: The app offers customized branding exposure and messaging for corporate and charity outings sponsors, providing an attractive and differentiated "outings offer" and the opportunity for clubs hosting outings to maximize revenue.

6. Available for iPhone and iPad: The Golf Genius mobile app is designed for both iPhone and iPad users.

  Customer Service/Support
Developer:
Golf Genius Software, LLC

Contact e-Mail:

Website:

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