EPFL Campus app not working? crashes or has problems?

EPFL Campus Status

Last Updated on 2024-10-09 by PocketCampus Sarl

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App has problems

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Common EPFL Campus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EPFL Campus app on iOS and Android devices. Solve all EPFL Campus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EPFL Campus iPhone Issues and Solutions

EPFL Campus iOS app crashes, not working, errors
EPFL Campus iOS app network issues
EPFL Campus on iOS has black/white screen

EPFL Campus Android App Issues and Solutions

EPFL Campus has errors/crashing/not working
EPFL Campus server network connectivity issues
EPFL Campus has black screen

EPFL Campus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EPFL Campus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EPFL Campus app crashes or not working on Iphone (iOS):

Close and restart the EPFL Campus app on iPhone
Update EPFL Campus app to the Latest Version for iOS
Uninstall and reinstall EPFL Campus iPhone app
Update your iPhone to the latest iOS version

Fix EPFL Campus on iPhone unable to connect to server/internet connection issues::

To resolve EPFL Campus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EPFL Campus black/white screen (blank screen) on iPhone:

Follow the EPFL Campus iOS app troubleshooting guide Here →

EPFL Campus Android App Issues and Solutions

Fix EPFL Campus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EPFL Campus app issues:

Force Stop the EPFL Campus App
1. On android, goto "Settings" » click EPFL Campus app. » click "Force Stop".

Update EPFL Campus to the latest version on PlayStore

Clear EPFL Campus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EPFL Campus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EPFL Campus.

Fix EPFL Campus unable to contact server/ EPFL Campus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EPFL Campus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EPFL Campus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EPFL Campus on android.

Solve EPFL Campus black/white screens issue on Android:

Follow the EPFL Campus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PocketCampus Sarl, developers of EPFL Campus.

About this app

It tells when and where your next class is, helps you find the best place to eat, gives you access to your course documents, tells you how much money you have on your Camipro card, pinpoints your location on a detailed campus map, allows you to print easily, searches through the directory of EPFL people, and more! EPFL Campus by PocketCampus is the official app for the EPFL community. It makes life on EPFL campus easier and more fun! If you are an Alumnus of the school, browse the Alumni directory, learn about the upcoming events, update your profile, and more!