Campus Labs app not working? crashes or has problems?

Campus Labs Status

Published by Campus Labs, Inc. on 2023-10-04

Campus Labs® Event Check-in is a companion app for the Campus Labs® Engage
student engagement web application that enables campus event hosts to easily and
securely check students into events using mobile devices. This app is for event
hosts, students do not need to download this app to check-in at events.

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Common Campus Labs Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Campus Labs app on iOS and Android devices. Solve all Campus Labs app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Campus Labs iPhone Issues and Solutions

Campus Labs iOS app crashes, not working, errors
Campus Labs iOS app network issues
Campus Labs on iOS has black/white screen

Campus Labs Android App Issues and Solutions

Campus Labs has errors/crashing/not working
Campus Labs server network connectivity issues
Campus Labs has black screen

Campus Labs iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Campus Labs app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Campus Labs app crashes or not working on Iphone (iOS):

Close and restart the Campus Labs app on iPhone
Update Campus Labs app to the Latest Version for iOS
Uninstall and reinstall Campus Labs iPhone app
Update your iPhone to the latest iOS version

Fix Campus Labs on iPhone unable to connect to server/internet connection issues::

To resolve Campus Labs network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Campus Labs black/white screen (blank screen) on iPhone:

Follow the Campus Labs iOS app troubleshooting guide Here →

Campus Labs Android App Issues and Solutions

Fix Campus Labs not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Campus Labs app issues:

Force Stop the Campus Labs App
1. On android, goto "Settings" » click Campus Labs app. » click "Force Stop".

Update Campus Labs to the latest version on PlayStore

Clear Campus Labs App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Campus Labs app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Campus Labs.

Fix Campus Labs unable to contact server/ Campus Labs internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Campus Labs » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Campus Labs » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Campus Labs on android.

Solve Campus Labs black/white screens issue on Android:

Follow the Campus Labs android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Campus Labs, Inc., developers of Campus Labs.

59.46% Contact Match

Developer: Campus Labs

E-Mail: [email protected]

Website: Visit Campus Labs Website

About this app

Campus Labs® Event Check-in is a companion app for the Campus Labs® Engage student engagement web application that enables campus event hosts to easily and securely check students into events using mobile devices. CampusLabs is for event hosts, students do not need to download CampusLabs to check-in at events.