Contact Diabetes Tracker by MyNetDiary

Contact Diabetes Tracker Support

Published by on 2024-01-28

About: MyNetDiary’s Diabetes Tracker app is the easiest and most comprehensive
diabetes tracker app for the iPhone. MyNetDiary can help you better understand
and control diabetes and pre-diabetes - along with improving your diet, losing
weight, providing feedback, support, and motivation.



How to Contact Diabetes Tracker Customer Service/Support

Diabetes Tracker by MyNetDiary Contact Information

Listed below are our top recommendations on how to get in contact with Diabetes Tracker by MyNetDiary. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Diabetes Tracker by MyNetDiary. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MyNetDiary Inc.



86.49% Contact Match

Developer: MyNetDiary.com

E-Mail: [email protected]

Website: Visit Diabetes Tracker Website





Privacy & Terms:

http://www.mynetdiary.com/privacy.html

http://www.mynetdiary.com/terms.html




Reported Issues: 3 Comments

4.7 out of 5

By BillLenz


Long time user - do not like new interface

New interface is clunky, too complex. Too easy to enter data and accidentally delete it. Reminders and buggy. Keeps adding 24 hours to target times causing reminders not to trigger. I am using my iPhone alarm to set reminders to test BGL after meals. Labels used to sort current to to the top and usual near it. Now there are a lot more labels but not sorted usefully so find what you want is a pain. Glucose Buddy did the same thing a few months back.... took a perfectly good useful app and trashed the interface. Am currently using the Classic option but data entry still clunky Hopefully these guys will fix this - the list of useful diabetes trackers like this one is short - This one and GB used to be among the best.



By owndao


What was free is now subscription

It is infuriating to see features that were free become subscription only. $9 a month???? Ill write my own tracker on a spreadsheet. Then I can track and graph “tracked” items like I’ve asked for for years. Very disappointing to see simple tracking of nutrients now costing money. This is a trend in many money hungry vendors today, charge a fee for obtaining the app and then demand absurd amounts of money for features that were free and cost the developer nothing. I can understand needing fees to pay for subscription services in order to provide certain features that cost the developer to supply but charging for previously free services that cost the developer nothing because they are services that once included for one item cost nothing for 100 of the same. If this reflects the true cost of the application, it is certainly not worth $90 every year. Cashing in on diabetes is reprehensible.



By JTinSC


App has glitches

I use My Net Diary to track my blood sugar and insulin. But since the latest updates, the program has several major glitches. The most critical problem is that important nutrition data is not being calculated in the meal totals. The data is shown in the full description of the food, but the numbers are not loading to the meal screen. The problem is erratic and doesn’t happen with all foods. But as a result, my insulin doses have been off. There are other issues that are minor and not health critical, but makes this app a pain to use. I have been using this app for a long time and have even recommended it to friends. Until the programmers fix the issues, I would say, for the sake of your health, avoid this app.




Have a Problem with Diabetes Tracker by MyNetDiary? Report Issue

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Why should I report an Issue with Diabetes Tracker by MyNetDiary?

  1. Pulling issues faced by users like you is a good way to draw attention of Diabetes Tracker by MyNetDiary to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Diabetes Tracker by MyNetDiary customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Diabetes Tracker by MyNetDiary.


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