RentCafe Resident Software

As a resident of the Residences of Springfield Station I want to express my heartfelt gratitude to Ms Gisele Thema, Asst. Comm. Mgr. I had the pleasure of interacting with Ms Thema on my recent lease renewal. My interactions with other apartment mgmt staff at other apartments were cold, unapproachable and/or just lacked the willingness to talk to or assist you. My experience with Ms Thema was just the opposite. I found Ms Thema to be extremely professional, communicative, and very customer friendly. During my lease renewal Ms Thema routinely kept me informed via email as to the status of my request. In a matter of days Ms Thema provided me a favorable response to my renewal request and personally handled and expedited my lease renewal. To this day when I see Ms Thema in the lease office she always personable, greets with a smile and pleasantly answers any questions about community renovation projects. Ms Thema, you’re the best and keep up the great customer service. Resident@MP

Rental agents Celeste, Sterling, and the other lady...oops can’t think of her name at the moment are all warm and accommodating professionals always courteous and genuine✅ Despite the dense population of residents, vehicles and construction it is a tranquil quiet community✅ Maintenance requests are responded to same day or next day. The head of maintenance is like a southern military man: top flight, clean cut, and hands on.✅ Package deliveries are placed in individually secured boxes so there’s no missed items✅ Soundproofing is on point. I do not hear neighbors anything: walking, talking, loud movies or music, dogs etc. It’s uber quiet.✅ The move in special is terrific. I got 3 month concession so I treated myself to new luxurious furnishings/rugs for this new beautiful unit and paid my renewal auto policy in full✅ After touring my friends to the luxurious clubhouse and fitness area and pool, My friends teens want to leave their homes and live with me✅ Mailboxes are inside building so no going out in bad weather to get the mail✅ Valet trash is Sunday thru Thursdays✅ Now parking is roomy but the spaces fill quickly. I seriously dislike High Efficiency washing machines but it beats going out to do the wash. With the cold weather setting in you can probably get a nice promotion. Tell the agent C Shabazz recommended a tour.

I am a first time renter, I love the location and the office staff, I have had no problems with maintenance they have always fixed any problem ive had and have always been very friendly. I moved here in March and have had no problems with bugs of any kind. my only issue is that i can here my neighbors thru the walls. I can here my one neighbor thru my bedroom wall so I had to move my bed to the inside wall to give us both little more privacy and i can hear my other neighbor in the bathroom. I can also hear people on the street talking like they were standing outside my bedroom window. Im sure some of the noise is because I've never lived with people so close to me in an apartment setting. I like it here and I just try to remember there are no perfect people me included.