Muse 360 app not working? crashes or has problems?

Muse 360 Status

Experience Muse live like never before with the Muse 360 app. Immerse yourself
in the concert with FULL HD, full 360 degree views from 5 cameras where you
control the show! Jump between cameras and shift the focus to create your own
personalised Muse performance.

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Common dislikes about Muse 360 app

- Bug in iPhone 5 where app needs to be completely quit before listening or downloading again

- Downloading takes up a lot of space and is slow

- Quality of downloads is not very high, especially on iPad

- No option to just download tracks without videos

- Some users have experienced issues with restoring purchases and accessing content they paid for

Have a Problem with Muse 360? Report Issue

Common Muse 360 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Muse 360 app on iOS and Android devices. Solve all Muse 360 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Muse 360 iPhone Issues and Solutions

Muse 360 iOS app crashes, not working, errors
Muse 360 iOS app network issues
Muse 360 on iOS has black/white screen

Muse 360 Android App Issues and Solutions

Muse 360 has errors/crashing/not working
Muse 360 server network connectivity issues
Muse 360 has black screen

Muse 360 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Muse 360 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Muse 360 app crashes or not working on Iphone (iOS):

Close and restart the Muse 360 app on iPhone
Update Muse 360 app to the Latest Version for iOS
Uninstall and reinstall Muse 360 iPhone app
Update your iPhone to the latest iOS version

Fix Muse 360 on iPhone unable to connect to server/internet connection issues::

To resolve Muse 360 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Muse 360 black/white screen (blank screen) on iPhone:

Follow the Muse 360 iOS app troubleshooting guide Here →

Muse 360 Android App Issues and Solutions

Fix Muse 360 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Muse 360 app issues:

Force Stop the Muse 360 App
1. On android, goto "Settings" » click Muse 360 app. » click "Force Stop".

Update Muse 360 to the latest version on PlayStore

Clear Muse 360 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Muse 360 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Muse 360.

Fix Muse 360 unable to contact server/ Muse 360 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Muse 360 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Muse 360 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Muse 360 on android.

Solve Muse 360 black/white screens issue on Android:

Follow the Muse 360 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Warner Music Group, developers of Muse 360.

13.33% Contact Match

Developer: Rinzz Co. Ltd.

E-Mail: [email protected]

Website: Visit Muse 360 Website

66.67% Contact Match

Developer: InteraXon

E-Mail: [email protected]

Website: Visit InteraXon Website

About this app

Download the free Muse 360 iPhone & iPad app now to preview tracks from the iconic 10th anniversary performance of 'Origin of Symmetry' at Reading Festival. Download individual songs in FULL HD to your device for later viewing or stream them in HD anywhere, anytime! Jump between cameras and shift the focus to create your own personalised Muse performance. Immerse yourself in the concert with FULL HD, full 360 degree views from 5 cameras where you control the show! Experience Muse live like never before with the Muse 360 app. From within Muse360 you can either purchase 360 videos of individual songs or download the entire set for a discounted rate.