Contact We Heart It Support

by Jay Haiden

This app used to be my favorite app, I loved it more than Pinterest. But now I hate it... The ads are so annoying! Everywhere, all see are ads, ads, and ads... Why do they put so many ads when they already have they won’t even let us download pics without them having a watermark?? I get that we can download 10 pics after the watermark but it’s still useless and annoying. And we also have to pay to have the color background... I’m so disappointed. I loved this app so much, I used to spend hours just to make collections because it was this fun. But now, it’s just full ads, stupid watermarks, and that stupid subscription and premium. The photos there are great (well not until the watermark is on it, it’s annoying) but the app itself is annoying. I also got hacked on my other account (@3uphoria) and tried contacting them but they never responded. I still use this app but not as much as I used to. By the way the watermark is SO useless! Look at Pinterest, the app is so known but there are no watermarks... Why is Pinterest so known? Well 1. No annoying ads everywhere 2. No watermarks 3. No premium or subscriptions 4. Great photos and you can find almost anything there (whi already has that). I beg for whi to bring whi back... It’s such a great app. I loved it much better than any photo app out there, including Pinterest. I’ve known this app for years now... I’m so disappointed.

by Bbyiia

I’ve used this app for years. I understand you need ads to make profit and they’re not annoying on the bottom of the screen or in the middle of collections, but let’s not force users to deal with ads when trying to save a photo every. single. time. Please do not turn into one of those apps.

Above was an old review, and now I’m just here to say you really don’t care about your users. Putting watermarks on photos that aren’t even yours?? You’re literally limiting everything we do on here just because you want money. The multiple ads weren’t enough nor were the already existing optional plans?? No, now you have to practically force us to buy a plan. Are you trying to see how many users you can lose or??

Update : You’re not even trying to listen to your users. You literally just replied saying you only increased the number of images we can save before getting a watermark and for me to get one of your plans. The issue is the fact that you’re putting watermarks on photos that don’t belong to you in the first place as a way to limit daily free use of the app because you just want us to buy your memberships!! There are plenty of users upset about the direction this app is headed but you guys literally don’t care at all. I seriously feel like nothing will be done until people stop giving you 4 star reviews. Pinterest is way easier to use anyways

by Rer(122)

I won’t usually give poor feedback, but I’m in hopes that if enough people send their frustration, the developers of this app will get a clue, but it’s obvious ethical standards aren’t a high priority for their company. For this reason , I also don’t believe they’re including all of the bad reviews in their near 5 star rating. At some point, it has to occur to them that they could be making a lot more money with a few minor changes that don’t force subscriptions. I won’t use this app at all anymore, and I know there are many people that feel the same. People don’t respond well to pushy, tricky, shady tactics. They don’t jump on board when they feel forced or coerced. If We Heart It insists on sticking to the changes they’ve made and don’t listen to their users, it only confirms their intention to maximize their earnings with unethical behavior, labeling images as their own when they are not, preying on people who subscribe out of frustration or simply because they have no time to call them out and help make a change, and they will continue to prey on those people by increasing costs and restrictions to offset their loss of customers as time passes, so if you’re subscribing to that plan, good luck to you!!