Contact My LLS Support
Company Name: The Leukemia & Lymphoma Society
About: Help beat blood cancer with The Leukemia & Lymphoma’s (LLS) free app. My LLS
is a fundraising tool for all fundraising participants of LLS including Light
The Night, Team In Training, Man & Woman of the Year, Students of the Year,
Pennies for Patients, Big Climb, and all other special events.
My LLS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit My LLS Website
Privacy Policy: https://www.lls.org/article/privacy-policy
Developer: The Leukemia and Lymphoma Society
3 Most reported problems 😔💔
Very Frustations
by ToniP26
To echo the sentiments of the other reviews, using the app is vey frustrating to say the least. When you login in, it does not allow you to register for the current year's LTN event - only allows you to view years prior. The app freezes often and takes several attempts to to get to the actual page you are attempting to access and when you do access the page it only has very limited info. I only downloaded the app bc the website wouldn't allow me to login via safari from a mobile device, the only option was to download the app, which is very little help.
Errors already...
by Theresa N.
I just downloaded this app thinking it would be helpful. But when I logged in and selected my event I noticed a couple of things were wrong. The first thing that was wrong was the date of my event. The Nike Women's Marathon is listed as being on October 13, 2012; it should be October 14, 2012. The other thing that is wrong is my fundraising information. None of my donations are showing and my goal amount is wrong as well. Hopefully all of this will get fixed quickly!!
Donation feature is faulty
by Lala_runs
I just did a fundraiser so I came home to donate ($300). When I was using the app, I entered all my info and clicked donate. I then got an error saying the transaction could not be processed. I tried again, thinking maybe my info was wrong. Clicked donate, same error. So I went to the website... My card gets declined... So I'm thinking how?! The app processed my payments both times, did not credit my page, and now I'm missing $600. Ugh! What s nightmare
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