Contact appTaxi - Book and Pay Taxis

Contact appTaxi Support


Company Name:

About: WHAT CAN YOU DO: • REQUEST or BOOK a taxi quickly • know the ESTIMATE of
your ride • FOLLOW the taxi coming to you on the map • set up to six
FAVORITE addresses • pay with your CARD in the app (American Express,
Mastercard and Visa), with SATISPAY, APPLE PAY, with your BUSINESS ACCOUNT or
directly TO THE TAXI DRIVER • SIMPLIFY your business trips with business
solutions • VOTE for rides and taxi drivers WHY APP.



appTaxi Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AppTaxi Scrl



Verified email  

Contact e-Mail: support@apptaxi.it


Verified email ✔✔

E-Mail: support@apptaxi.it

Website: 🌍 Visit appTaxi Website

Privacy Policy: https://apptaxi.it/legal/?utm_source=appstore&utm_medium=gplay&utm_content=privacy

Developer: appTaxi - Italian Mobility Network




Privacy & Terms:

https://www.apptaxi.it/home-en/






3 Most reported problems 😔💔

4.8 out of 5

Overall bad experience will stick to public transportation

2025-03-04

by NicholasT1996

We were traveling in florence and had several issues. From having issues making a reservation and then when calling for help were hung up on several times. It all ended with us taking a cab to the airport. The app said 28 for the trip. When we arrived the cab driver tried to charge us 58 because we had bags with us and it was the morning. We had to call the cab company and have them dispute the price with him. He then screamed at us and threw our luggage into the road and drove off after we agreed to pay him 35 just to get out of the situation.

Can’t Delete Profile or Credit Card Info

2025-03-05

by Lboswell

Worst app ever. Downloaded it, and then tried to book a taxi in advanced. It wouldn’t let me. Tried to book again as it got closer to our time to leave, it still wouldn’t let me. Then, I tried deleting my profile altogether, and it wouldn’t let me. Tried deleting my credit card information, since I don’t want the app to hold onto that information, and it won’t let me. So, can’t book a taxi with this app and now I can’t delete any of my personal information along with credit card info from the app. Seriously the worst, don’t bother.

POOR performance

2025-03-06

by Unmckay

Used this app once last week. Worked like a charm. Last night attempted to pre book and it continued to say my card did not go through. I have 4 charges and no booking. Unacceptable performance from an app on something that needs to be reliable. (I did notice that between this week and last I had to select black or red based on residence/business. It seemed to be a bit of a loop-maybe it is a new function and causing the problem?) Hopefully you will resolve. I have to make calls today about the charges and still have no booking.


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