Citizen Times Reviews

Citizen Times Reviews

Published by on 2024-07-15

🏷️ About: From critically acclaimed storytelling to powerful photography to engaging videos — the Citizen Times app delivers the local news that matters most to your community. APP FEATURES: • Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
68.3%

😎👌🔥 Positive experience
16.8%

🙄💅🫥 Neutral
14.9%

~ from Justuseapp.com NLP analysis of 681 combined software reviews.



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

Messed up after last update

2022-05-31

I’m getting articles for the Pensacola News Journal mixed in with the Citizen-Times since this last update. If CitizenTimes wasn't inadequate enough before, it really is now.

Disappointing

2022-07-02

This is a terrible app and is worse on an iPad. The paper is constantly freezing and it becomes too frustrating to read the paper. The tech support is farmed out, so they care little. I have had our account reset numerous fines but with no luck. Canceling the Citizen-Times.

Unable to renew

2022-08-02

Very frustrating trying to resolve subscribing issues over the phone with the overseas call center.

Annual iTunes subscription no longer works 😠

2022-09-03

This week 4/7/22, CitizenTimes stopped recognizing my active annual subscription which expires in June 22.. Deleting and reinstalling was no help. Tried setting up a new account as suggested in ‘faq’ but can’t complete with cookies disabled.. enabled cookies, still won’t work. Emailed Garnett, but no response.

An app that can’t keep track of its own subscription status should not be downloaded.

Asheville’s worst paper

2022-10-05

The Asheville Citizen Times has been called one of the worst periodicals of note by major news papers, including The NY Times (that’s saying something). If you add the salt of John Boyle’s hilarious journalism, it’s a complete and utte4 failure of a paper.

Hate this app

2022-11-05

I use CitizenTimes to report missing news paper. And I can never find where I am supposed to report this. It should be an easy thing, but it never is.

I can't access what I pay for

2022-12-07

I pay for an online monthly subscription and yet can not access the articles on the application. It's very frustrating.

Waste of Money

2023-01-07

You’ll get more news from Google by searching Asheville News. Ridiculous excuse for an App and newspaper. Don’t waste your money because CitizenTimes is full of useless weeks old articles and maybe 3 current stories with horrible spelling errors and grammatical efforts of people obviously educated locally.

Obtuse

2023-02-08

This is without a doubt, of the 20 some odd apps I use every day, absolutely the most of Tuesday and frustrating of the bunch.

Long wait

2023-03-12

I love CitizenTimes - just the right mix of news for my needs- but it takes way too long to load, often 30-45 seconds. That little spirally thing and I have become intimate friends. If you can get the articles to load in a decent amount of times like they used to, I’ll give some stars back.

‘Top News Fan’ lock?

2023-04-10

I was loving CitizenTimes - such an easy way to check the local news and get breaking news stories. Then a week or so ago, my app ‘locked up’ with a screen that says something like “You seem like top news fan” with an offer to send ‘top news’ alerts to my phone. I couldn’t just click off of it and return to the news so I clicked it. Then I got inundated with news alerts. Quickly sick of it, I went to mt settings and reduced the number of alerts. Now, the lock up screen presents after I read one story EVERY TIME I USE CitizenTimes . Because there’s no way to decline, I end up shutting down CitizenTimes and starting it again. Again and again if I choose to keep reading the paper. I enjoy the newspaper and I used to enjoy CitizenTimes …..but this is getting ridiculous.

Freezes daily

2023-05-12

In the past two weeks, every time I sign on to read the paper on my iPad, the entire paper freezes. I can read NY times, WAPO, other mags, but not this paper.

Still get ads even after subscribing?!

2023-06-12

I *despise* the model that allows ads to surface even after paying for a subscription. Part of the point of subscribing is so that I don’t have to look at the irrelevant crap.

Needs Search Function

2023-07-14

CitizenTimes is clean and presents the news in an appealing fashion. I especially like the alert function when breaking stories are added. I do think it needs a search function to be able to get to a story quickly.

Love them!

2023-08-14

Even when I can’t be in Asheville, the ACT keeps me up to date!

President

2023-09-15

Totally useless app, just interested in getting you to subscribe. Money hungry, for a poor excuse of a newspaper.

Great reporting

2023-10-17

This local coverage is really good and covers a range of topic that are important to know. Also it can be super interesting.

Up to date in Asheville

2023-11-17

A good source of local and regional news and events. Convenient and timely

Solid App for preview of local news

2023-12-19

I'm most appreciative to CitizenTimes, for staying current with Asheville area news, when away.

Local news

2024-01-19

Enjoy reading a paper that gives us the news. Don’t always like the news, but it keeps me informed of local happenings.

Ridiculously Bad

2024-11-22

What is right with this website?

Poor at best

2024-11-22

Top stories update periodically other sections do not update for months. It’s still showing me Valentine’s Day stories.

Decent App. Quality Content

2024-11-22

Yep, it's a newspaper app. I open it and it presents local news. A crowning achievement of modern software engineering.

Frustrating

2024-11-22

I find CitizenTimes frustrating to use. It is very hard to find old stories, like if I didn't read the paper yesterday. There is no search feature, which doesn't make sense, and there is no way to make or read comments on stories within CitizenTimes . You have to go to the website to do all three of those things. Who makes a partially functional app?

Great

2024-11-22

Great app

Eab7723

2024-11-22

Great!!

Community news away from home

2024-11-22

I appreciate the C-T approach to community journalism. I feel it does a good job of keeping me in touch with the local issues and events while I am far away from home, which for me is much of the year. I have witnessed some editorial gumption; social sensitivities to injustice, and there's usually a column or two I like to read for amusement. I feel lucky to have access to a paper so largely dedicated to happenings of Asheville and the Asheville area...especially at a time when so many community tabloids have become feckless. Hats off! ( I do miss Susan Reinhart's column...but that's about my only complaint.)

Great way to keep up with our local news!

2024-11-22

I am enjoying CitizenTimes very much. I like the full edition on my iPad. I get notifications of top stories and it's easy going right to them and reading what articles I want, including back editions. Have loved being able to keep up with news back home, as we have been traveling cross country. And no need to go out to get the newspaper in the rain!

Nice to read local news again

2024-11-22

I'd pretty much stopped reading local news since I'd not been getting a newspaper. And for some reason, reading it on my computer just never seemed to work out. But I love this iPad app as I can read it virtually anything/anywhere I have a wifi connection which is almost everywhere.

Superior!

2024-11-22

Much better and easier to use than WLOS's page. Thorough coverage of Buncombe County, Asheville, NC, and National news. A little weak on world news, but most Humans just don't care about, strife and suffering of other cultures...and we Americans don't seem too interested in advancements and forward thinking programs in other countries. Oh well😳

News worthy

2024-11-22

Love getting local news on my device. I like how it's updated and throws in sports scores and weather. I think it's interesting how at the end the top stories are ranked, lets me know how my community is thinking; or at least what they are thinking about.



Is Citizen Times Safe? 🤗🙏


No. Citizen Times does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 681 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Citizen Times Is 19.7/100.


Is Citizen Times Legit? 💯


No. Citizen Times does not seem legit based on our analysis. This conclusion was arrived at by running over 681 Citizen Times User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Citizen Times Is 37.2/100..


Is Citizen Times not working? 🚨


Citizen Times works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Citizen-Times Digital Subscription $24.99
Citizen-Times Annual Digital Subscription $69.99


How was your experience with Citizen Times? Post a Review




Features

• Subscriptions are charged to your iTunes account at confirmation of purchase and automatically renew each month or year, unless turned off in your iTunes account settings at least 24 hours before the end of the current period.

You can manage your subscriptions and auto-renewal may be turned off by going to your iTunes Account Settings after purchase.

Your iTunes account will be charged for renewal within 24-hours prior to the end of the current period.

From critically acclaimed storytelling to powerful photography to engaging videos — the Citizen Times app delivers the local news that matters most to your community.

• Customize your experience by saving your favorite stories, adjusting text size, using night mode, or reading offline.

Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

• Enjoy a streamlined, fast-loading experience that makes it easy to view the stories, photos, and videos that matter to you.

• Get breaking news, sports scores, and weather alerts with real-time notifications tailored to your interests.

• Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more.

See "Subscription Support" in the app's Settings for more details and customer service contact information.

  Customer Service/Support
Developer:
Gannett

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