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Company Name:

About: Gannett is a media and marketing solutions company that publishes newspapers and operates news and
advertising internet sites.

Headquarters: Mclean, Virginia, United States.


 
  2026-03-10

Citizen Times Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Citizen Times Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Contact e-Mail: [email protected]


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E-Mail: [email protected]

Website: 🌍 Visit Citizen Times Website

Privacy Policy: https://cm.citizen-times.com/privacy

Developer: Gannett


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http://cm.citizen-times.com/privacy/



Can I trust Citizen Times app?

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3 Most reported problems 😔💔

4.4 out of 5

Annual iTunes subscription no longer works 😠

2022-05-07

by Rodoc1

This week 4/7/22, the app stopped recognizing my active annual subscription which expires in June 22.. Deleting and reinstalling was no help. Tried setting up a new account as suggested in ‘faq’ but can’t complete with cookies disabled.. enabled cookies, still won’t work. Emailed Garnett, but no response.

An app that can’t keep track of its own subscription status should not be downloaded.

Waste of Money

2022-05-14

by Jez728

You’ll get more news from Google by searching Asheville News. Ridiculous excuse for an App and newspaper. Don’t waste your money because this app is full of useless weeks old articles and maybe 3 current stories with horrible spelling errors and grammatical efforts of people obviously educated locally.

Disappointing

2022-05-21

by Avl Resident

This is a terrible app and is worse on an iPad. The paper is constantly freezing and it becomes too frustrating to read the paper. The tech support is farmed out, so they care little. I have had our account reset numerous fines but with no luck. Canceling the Citizen-Times.




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Why should I report an Issue with Citizen Times?

  1. Pulling issues faced by users like you is a good way to draw attention of Citizen Times to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Citizen Times customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citizen Times.


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