Contact Mywellness Support
Published by MyWellness SRL on 2023-12-18 About: Mywellness app by Technogym helps you to get the most out of the services of
your club when you train both indoor and outdoor.
The completely redesigned
look and feel envisages four areas:
- FACILITY AREA: Discover all the services
that your club provides and choose what interests you most.
How to Contact Mywellness Customer Service/Support
Listed below are our top recommendations on how to get in contact with Mywellness. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mywellness. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MyWellness SRL
100% Contact Match
Developer: Mywellness srl
E-Mail: [email protected]
Website: Visit Mywellness Website
100% Contact Match
Developer: Technogym SpA
E-Mail: [email protected]
Website: Visit Technogym SpA Website
Reported Issues: 10 Comments
By Graeme Marshall
2 months agoI don’t appear on the Ranking Leaderboard even though my Private profile setting is set to off and visibility setting is turned on. Please advise.
By Sammy Williams
8 months agohow do i add my wife to mywellness we tried her own email address but no luck can you help me
By Bob Fekkes
1 year agoOndanks het gegeven, dat ik na de oefeningen in de sportschool (Better Bodies Etten-Leur) mijn resultaten opsla en direct aan u doorgeef worden deze resultaten vanaf 20 december 2022 niet meer genoteerd onder het hoofdstuk Wekelijks activiteitenniveau. Tot dat moment was dat wel altijd het geval. Ook de resultaten van lichamelijke activiteiten buiten de sportschool (o.a. lopen, fietsen) worden vanaf genoemde datum niet meer bevestigd. Wilt u eens kijken waardoor dit niet meer gebeurd en mij eventueel adviseren wat te doen om één en ander hersteld te krijgen. Bij voorbaat dank !
By Darrell pyburn
1 year agoSome one is using my bank card for a total 31.50 i did not give permission for anyone to take money off my card in any Way shape or form
By Pat Stephens
2 years agoThe My Wellness app has stopped working on my iphone 6. I have tried deleting it and reloading it, shutting down phone and re loading it. I have spoken to Apple who got me to try a number of things but nothing will work. They said I would have to contact you. I press on to open it and it just goes back to my home page Hope you can help Thank you
By Mrs Lorraine Southon
2 years agoI regularly use the MyWellness app and website, and have reported problems via Leave your feedback on the app as I am unable to find how to submit feedback via the website, Today I experienced a common problem on the website (for example): Click New Activity/Select your facility. Select a category (doesn't matter which,) then select an exercise type (again doesn't matter which.) The problem is, there is no calendar in the date field and without this, it isn't possible to record the activity.This is an intermittent problem, so please could a permanent solution be found? Also, today I wanted to manually add that I had used the cross trainer (a standard piece of Technogym equipment.) Logically is should be under Cardio on the website, but when I click Training and go to Add Exercise, if I input cross, then search, it returns a number of options, none of which are cross trainer. Elliptical returns nothing. I have also tried Training/New exercise/Cardio/Cardio activities. This just returns No exercises found. Also tried New Activity/Select your facility. It then returns Recent, Classes, Sports, Daily, but I can't find cross trainer (or elliptical) under any of these. On the app, Do it yourself/Add exercise/Category/Cardio returns a blank screen. Searching Cross again returns a number of options, none are which are cross trainer, and searching Elliptical returns nothing. So please could Cross Trainer be included on the website and/or app, or if they are already there, apologies, but please advise how to find it?
By Ana
2 years agoHi Mywellness: I'm one of your users linked to the gym CNAB in Barcelona. I have been using your app and normally it works properly. However, since yesterday, I am trying to reset my password, so you send a link to my email, but I don't receive your email to proceed. I have checked my email filters just in case you were in spam and so on...but nothing. I have created another account to see if it works, and no problem, but related to my above email, I cannot receive your link to be able to continue using my app. Could you help me? in the gym, they don't know what else to do. Thank you in advance
By thf2
So much wasted potential
So I go through the trouble of entering a dozen exercises as part of a workout, and the app does nothing to remember what weights and reps I used. If I want to do the same workout, I have to enter thirty six data points all over again, and can’t track my progress. Leave aside that the QR reader doesn’t even attempt inter compatibility, so if your gym has more than one manufacturer, you’re screwed. Want to add TRX to your workout? No option for data entry. The features the app does have are of questionable utility because the server times out if you want video guidance. The app is supposed to interconnect with the iPhone health data, but does it? No. Then the calorie numbers seem entirely fictional, so it’s questionable whether I’m getting any accurate info from day to day. If the app worked the way it should, it would be five stars, but because they half-assed everything, it’s not just worthless, but wasted my time. Infuriating.
By Simoneraven
Great potential, poorly executed
I’m on a journey of fitness that requires I keep up with my efforts so that I know where To push it at. When I saw the QR on the machine , I immediately downloaded, thinking great now I can log everything. Well, I was only left with disappointment. I spent more time trying to get the app to log and save each workout then I should have. I’m a pretty patient person, but this was beyond frustrating. The app did not recall any of my entries except my first and last. I had to keep re-entering my reps each set which was causing me to feel like I was losing my “mojo” while lifting. I’m so disappointed that this app didn’t do what it advertised. Really feel like this could have been a game changer to my logging process.
By ccooper737
Not accurate
There are several reasons I gave this One star, mostly because it’s accuracy. The different activities do not represent correctly the activity level or effort . For example swimming... the app tracks how long, not how far. So if the user swims 100 yards in 1/2 hour or 1600 yards, the results are the same. Secondly and my biggest issue is that you cannot back date a workout. I don’t lug my phone with me when I workout. I typically update it later, but if you forget to log your activity, too bad so sad. I really want this app to work but it needs work and R&D needs to address how people will really use it.
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- If you are a Mywellness customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mywellness.
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