Contact HUAWEI Health Support
Published by Huawei Device Co,. LTD on 2023-12-29 About: Your go-to, integrated health and fitness companion. Whether you want to
kick-start your fitness life, keep track of your health, or conveniently manage
your smart wearable devices, the Huawei Health app has what you're looking for.
How to Contact HUAWEI Health Customer Service/Support
Listed below are our top recommendations on how to get in contact with HUAWEI Health. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HUAWEI Health. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: Huawei Internet Service
E-Mail: [email protected]
Website: Visit HUAWEI Health Website
75% Contact Match
Developer: Huawei Internet Service
E-Mail: [email protected]
Website: Visit Huawei Internet Service Website
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Privacy & Terms:
Reported Issues: 3 Comments
By alaalilo1
The app is no longer working
New Update: 8/May/2020 App still not working - based on the latest app update (month ago) they mentioned bug fixes. i am not seeing any improvement ! App is not working when connecting to Bluetooth. 31/March 2020 App still crashes and watch can't be paired with the watch! When are You updating this app ????? 7March 2020 The app still not working and freezing everytime i open it- please fix this issue ASAP New review: 19Feb 2020 I am not sure what's wrong with the application, freezing all the time, cannot connect to my watch or anything else ! This app is getting worse - PLEASE FIX THE ISSUES ! Old review: We are now 11/Nov and the app still doesn't work . I no longer use the watch .. Bravo I am unable to use the app or connect it to my mobile since 24 October. Whenever I open it it freezes and can't do a thing. Please fix this ISSUE Once it's fixed I will edit the rating
By datakeepr
Migrating from Huawei Wear to Health
It’s July 5th and since 28-June-2020 my Honor Band 3 stopped recording night sleep. I wrote this issue on the Huawei site and was told to install Huawei Health to correct this. I re-paired my band to the new app. Unfortunately NONE of my history is migrated from HWear to HHealth so all my exercise, and sleep history is now MIA. This is my first day so original expectations are not met and that’s why I gave a 1 star. I’ll update this over the next few weeks when I collect more info. Also - Huawei has NOT sent messages to HWear users that a replacement app has been produced - very irresponsible.
By B-Rock Lee
Junk
I bought a brand new GT 2 because it is advertised as being compatible with iOS. However the app is stuck on prompt to update device list and won’t get past it. Cannot pair my watch and actually get watch functionality. Talked to Huawei support and they say it is a known issue and will work on it but give no eta. App hasn’t been updated in over two months and users have been having this issue since January with no resolution, at this point I just spent a load of money on a smart watch that is useless! If you have a smart watch that needs this app you are out of luck!
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Why should I report an Issue with HUAWEI Health?
- Pulling issues faced by users like you is a good way to draw attention of HUAWEI Health to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HUAWEI Health customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HUAWEI Health.
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