Contact Crate Barrel Support
Company Name: Crate and Barrel
About: Home is where the really good design is. Since 1962, we’ve been your trusted
source for quality-crafted modern classics designed for how you live today.
Crate Barrel Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Crate and Barrel
3 Most reported problems 😔💔
SO glitchy
by \\V//
I want to like this app because it’s helpful to have but it is AWFUL 99% of the time. The first experience I had with it I couldn’t log into my account for over a week even though it worked fine on the computer. It finally started working and then they updated it again and now it no longer works at all. You can’t do ANYTHING and it just continually crashes. It’s impossible to go in the store and register in person because you can’t use this app. For such a simple app I have no idea why there are so many issues with this. It’s ridiculous. Now today they updated it again and I STILL cannot sign in!! I’m not currently signed in which is the IT support’s suggestion to fix it. This app is so buggy. Not worth the hassle.
App Roulette
by Marybeaudin
Every update is a miserable game of roulette. You never know what features will be fixed, what features will continue to work and what features will stop working. It’s beyond frustrating.
I specifically have problems with the registry feature. I created my registry a few months ago and was having issues adding items to my registry. Every time I would try to add certain items the app would crash. The app was updated about a month ago and I was unable to login all together. The app was updated once again and I was able to login, but I was unable to scan/add items to my registry... again. What is the point of having a registry feature if it never works?!
Honestly expected more from such a great brand...
Terrible App, Good Company
by Matte427
I like buying things at Crate&Barrel, but this app makes that process as hard as possible.
The worst part of this app is that it logs you out of your account CONSTANTLY. This is infuriating for people with wedding registries since logging into your account is the only way to view your registry in the app.
This app logs you out every single time you open it, without fail. This is especially annoying when you are switching between apps frequently (like when you’re shopping) and this one has been kicked out of memory. Makes the app nearly impossible to use for its intended purpose.
Have a Problem with Crate & Barrel? Report Issue
Why should I report an Issue with Crate & Barrel?
- Pulling issues faced by users like you is a good way to draw attention of Crate & Barrel to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Crate & Barrel customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Crate & Barrel.
