HarborOne Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HarborOne Bank
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit HarborOne Bank Website
Privacy Policy: https://www.harborone.com/privacy-and-security#privacy-policy
Developer: HarborOne Bancorp
Can I trust HarborOne app?
Protect your data and wallet. We investigate the developer's website (Harborone.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Horrible Bank
by Vicks89753
Harborone is an absolutely horrible bank with very shady business practices, and outdated technology, and sold out at minimum their customer service overseas. This used to be a local bank in my area. If you’d call you would literally speak to a person down the street from your house. Not anymore. When I call customer service now it’s India or some other country, always. Which is a major security concern to have unregulated countries where there’s lots of scams have access to your information. ON TOO OF THAT, this banking app charged me a $35 fee for MISTYPING literally pennies. I accidentally switched two numbers on a transfer and the app allowed it to go thru and charged me a $35 fee for it. This would NEVER have happened with my other bank. If you mistype they just cancel the transaction and allow you to redo it. When I contacted customer service via messages, they were super rude. Needless to say I closed my account immediately and feel that others should do the same.
Very glitchy
by EveryNicknameTakenSoNowMoreMad
I really wish HarborOne would get it together with this app. Constantly asking me to remember the same device day after day, needing to login up to 3 times in a row before allowing me access, showing error messages along the way. Displaying pending withdrawals as pending credits. Sometimes, it doesn’t even work at all! Seriously leaves so much to be desired, I get increasingly frustrated each day I have to use this app.
App refuses to load after logging in
by Laarrynugoshiki
I sometimes have to try upwards of 10 times before the app will actually open. Gets stuck on white screen or if it gets past that will load for a second and then freeze. Once it opens the interface is okay could definitely be organized better but I should at least be able to view my balances the first try…..
Have a Problem with HarborOne Mobile Banking? Report Issue
Why should I report an Issue with HarborOne Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of HarborOne Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HarborOne Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HarborOne Mobile Banking.
