Contact Crowdfire Support

by Ashs_Stash

I used to not only love this app but recommend it to everyone. However over the years as it changed to Crowdfire and then Twitter cracked down on it, it’s gotten worse and worse. Now I’m expected to pay extra for basic features that my social networks already have built in and the features I’m supposed to have access to (like analytics and recommend content to post) don’t even work! So now I’m left with paying for an app that only lets me schedule content. Sorry but I just can’t pay for a feature Hootsuite already does so much better.

On top of that for the month or more when the features of the app were unusable because Twitter suspended their API use, I was not given a refund for my money. That’s $15 a month I was paying for absolutely nothing at the time. Seems unjust to just take people’s money and offer no service. I only found out because I opened that app to recommend it to someone and then was presented with a message about it currently being unusable. They really should have refunded anyone paying for their service during that time, but it feels like ever since they rebranded to Crowdfire they have been struggling to tread water.

Unfortunately after using this app for years and years I just couldn’t justify the cost with the lack of service and had to cancel my account.

by Bekahbeck

After I logged into the app it automatically log me into another person‘s Facebook account. It auto populated their email address and password, neither of which I had, and I could even push the see button and see the password. I tried deleting that Facebook account and entering in my own and the app kept automatically connecting me to the other Facebook account and wouldn’t let me connect my Facebook account. Even after I tried deleting the app and reinstalling it it still connected me to this other person‘s email account. Then I tried searching all over the Internet to find someway to contact help and get assistance and I couldn’t find any way to contact any person. I finally found an option called mini crowdfire where you can send an email and that was even broke!!! When I tried to send the email The system bounce back and wouldn’t said the email through. What the heck!? Why is there no way to get in touch with any person related to to this app?!?!🤯😫😤

by Damian Demize

I Had This App Since Day One & It Was The Best App For Social Network Managing. I Was Able To Follow/Unfollow Using Multiple Accounts & It Was Actually Helping Me Build My Accounts. Now Over The Last Year You Guys Have Totally Ruined This App With This Subscription Based Nonsense, That No One Is Going To Subscribe To Because People Don't Have Money Like That To Pay $10 For 100 Different Services On There IPhones IDK Why Apple Even Allowed This Subscription Based Crap Anyway, If You Weren’t Making Money Before From The Pro Versions What Makes You Think You're Gonna Get Paid Now Using A Subscription Based Feature, These Aren’t Video Games, Full Programs Or Netflix Films Using Big Hollywood Budgets, They Are Tiny Apps Used On Our IPhones, I Am Extremely Disappointed With This App & Will No Longer Be Using It Because You Guys Have Ruined It End Of Story. Apple Should Just Get Rid Of This Subscription Based Crap Because All Of You App Programers Are Trying To Take Full Advantage Of The People Who Use These Apps By Charging Ridiculous Amounts Per Week, Plain & Simple!