Contact TalkingParents Support

by Captn Angry

This is the only way I’ll talk to my ex, it keeps her outbursts to a minimum. It worked great until they added the call record feature. After that it repeatedly crashed when it did open. It stopped sending notifications to my phone and every message I posted had resulted in the app completely crashing every time. Supports solution was to uninstall an download it again. Get your updates corrected and make sure your servers and the endpoint can actually handle the features you’re adding. It’s a good thing this keeps the plaintiff under control or you would no longer have my monthly service fee. Also, if I want to download a conversation please make it so I can select the tab that it is organized into instead of your current method. I want to organize the document by the conversation, sorting through every single message is tedious and time consuming.

by Runr02

Unfair pricing for the non custodial parent who must pay premium to initiate calls. The custodial parent can get away with paying $15 less by asking the non custodial parent to call back to avoid having to initiate calls. Then custodial parent opts not to call the kids during the few days (maybe a weekend) they are with other parent. Please revise your costs so that it’s equal for both parents (and $25 for both parents is excessive). I will be asking my attorney to request this app dropped simply because of cost.

Department of Children and families should create an app if we are gonna be charged these ridiculous prices as they have a payment system.

Then on top of that they are limited to 120 minutes. So if the parent goes over those minutes they have to pay more. Calls over the internet, really? Are we back in 1998 buying minutes? Not even Netflix $9.99.

by Brett OnAsches

The system works pretty good. However the developers decided to take advantage of our situations some being court ordered and change it to a monthly subscription. This raises the price pretty significantly and also they got rid of the payment in full for the year, looks like we’re stuck with a monthly subscription fee which I am totally against doing. Some of us are on limited income and have to pay child support and alimony and are already hurt In the pockets. Totally unfair for people who have already been using the app. Yeah I know the website is free, unfortunately I’m sure a large percentage of us don’t carry computers around with us while we’re at work and the other parent needs to contact us with important updates. I would not recommend this app to anyone at this point. And I will be contacting our court to have the designated app switched to another.