Paychex Flex app not working? crashes or has problems?

Paychex Flex Status


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⚠️ Most reported problems ⚠️

Not working
32.4%

Login
29.6%

Something else
25.4%

Connection
11.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Paychex Flex Problems 😠👌🔥

- Buttons missing, important ones like clock in

- Classic version removed, making the app not work

- Help desk not helpful

- Inaccurate time keeping website

- Does not log clock in and clock out time correctly

- Charges you 15 minutes past the hour if you clock in 7 minutes past the hour

  18 Reported Issues: 😵🆘🛟🚨📢

Whitney Tinsley
2023-10-12

I am unable to request time off or view my acquired time off

Justin Jones
2023-07-10

Not compatible with device

Lana
2023-06-21

The scroll up and down feature will not work when I open a window to make a change. For example, when I go to Employment / Summary / Edit / Organization and the window pops up to make the update - I cannot scroll up or down to make the change to the correct organizational unit. I have cleared my settings and restarted my computer, and I still cannot scroll.

Kayla Thacker
2023-05-11

The website is unreachable. I can log into any other site on the internet, but not Paychex Flex. The site will not load at all. I need that to be able to clock into work in the morning. This needs to be fixed!

Christine
2023-01-19

Time and attendance, my phone says no mobile access

United Problem
2022-12-30

Paychex Flex to does not login on android phone, however login on desktop. I have uninstalled and reinstalled the app to no ends. I have also tried resetting user/password on android webpage not available. You guys need to fix the APP. You broke it, you fix it

Sandra Jameson
2022-12-14

Paychex Flex online log in page stuck and not moving to next page to access portal.

Robert Vazquez
2022-12-12

I'm an Accounting Partner. I keep getting the following message on all my clients accounts as well as my personal account. "Something went wrong when accessing your data. This issue has been logged. Please navigate back to Flex"

Tina Chavez
2022-12-09

Hi I’ve tried several times to open the app on my iphone. I’ve removed the app and downloaded it again, my setting are up to date. I keep getting “We’re sorry, but there’s trouble connecting Please try again in a few minutes. (4001) Please advise. Thank you

Tina Chavez
2022-12-09

Hi I’ve tried several times to open the app on my iphone. I’ve removed the app and downloaded it again, my setting are up to date. I keep getting “We’re sorry, but there’s trouble connecting Please try again in a few minutes. (4001) Please advise. Thank you

Tracey Daniels
2022-12-08

The app will not work today. I had been using fingerprint log in but now the app does not recognize my device. I had to change my password using the "forgot password" function as it would not work even when I had the correct username and password as well as the key codes from texts to prove I am me. After all that the app still won't work & thinks my new password is wrong despite my being able to log in with it from the website just fine. And I know it's the right website.

Kevin Frost
2022-11-22

Hello, on the app my clock in clock out and meal time buttons are unresponsive. Everything else works and my phone isn't unresponsive to anything else but those buttons.

Jeremy
2022-11-18

In Paychex app, it states "New version available...You are currently using an outdated version of our app" with a button below that says "Update Now". Pushing the button takes me to the Play Store where it only has the options "Uninstall or Open", no update option. Cleared my cache and tried again with same results.

Stephanie Flynn Sokolov
2022-10-12

I have tried many times to clear the "remember" function for my log in name from the sign in screen. IT has determined that they can not find anything with Google Chrome that would be doing this since I cleared all my histories, log ins, etc. Can you help me from your end. The times that I thought I was entering my password are being saved and displayed on the "remembered" names on the sign in screen. Please help me secure my account.

Tina Baker
2022-09-12

Department Summary Report missing from review screen in Paychex Flex.

Patrick M Shillito
2022-08-26

For 4 days I haven't been able to log in to the app through my phone. every time I enter a username/password or a touch ID, it just says "We're sorry, there's trouble connecting. Please try again in a few minutes. [9999] No issues with a computer login, deleted and redownloaded app, cleared phone cache, nothing seems to be working

Brad Wackerle
2022-08-21

Unable to log in and view my paystub information. Message noted error in username or password; figured I could reset my password by checking that I don't remember my password but message noted I just contact employer. So I have to go through my employer any time there's a problem?

Julie Carroll
2022-07-12

I was using the Paychex Flex online on my work computer and using the online clock to punch in and out. I went on vacation for one week and returned yesterday Monday July 12, 2022, and my online clock is now missing and I have to use the punch clock in the office. Can you tell me how I can get the clock back?

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Website: 🌍 Visit Paychex Flex Website

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Developer: Paychex, Inc


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Developer: Paychex, Inc

E-Mail: [email protected]

Website: 🌍 Visit Paychex Pay Website

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Developer: Paychex, Inc

E-Mail: [email protected]

Website: 🌍 Visit Paychex Time Kiosk Website



About this app

Paychex Flex keeps employers and employees connected to the most vital payroll and benefits features.  The Paychex Flex app can be used by previously registered Paychex Flex (this app. com) users.  Available features will vary and are dependent upon your company's plan options. - Resume payrolls started on your tablet or desktop. - All reports, including payroll reports and cash requirements. - Employee profiles, compensation, taxes, deductions, and time-off balances. - Retirement plan balances, participation rates, and employee eligibility. - Health and benefits carrier information and member guides. - Health and benefits employee enrollment and election information. - Retirement balances, contributions, returns, and loans. - Update retirement contributions and investments. - Profile, compensation, taxes, deductions, and time-off balances. - Health, dental, and life insurance benefit details, deductions, and contact information. - FSA contributions, balances, claim, and reimbursement activity.