Contact itTaxi Support
Company Name: UNIONE DEI RADIOTAXI D'ITALIA U.R.I.
About: itTaxi è la prima App italiana per richiedere e pagare un taxi che ti
garantisce la flotta più grande d’Italia con oltre 12.000 vetture in più di
87 città!
itTaxi è affidabile, intuitiva e trasparente: organizza con
rapidità i tuoi spostamenti e prenota o chiama il Tuo taxi in tutta Italia
senza pensieri.
itTaxi Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit itTaxi Website
Privacy Policy: https://www.ittaxi.it/policy/privacy/app
Developer: UNIONE DEI RADIOTAXI D'ITALIA U.R.I.
Privacy & Terms:
https://www.facebook.com/ittaxi.it/
3 Most reported problems 😔💔
Efficiently connect to crooked taxi drivers
by Yellingbox
This app is terrible. It reminds me why Uber needs to exist. Both times I have used ItTaxi, the app took valid addresses that work in google and Apple Maps and turned them into something ambiguous that a taxi driver can use to take you out to the middle of nowhere and extort you for 3-4x the cost of what the ride should be. I caught it both times but the second driver didn’t want to correct until he had racked up an extra 50 euros and there is no recourse or saved ride details like there is with Uber.
Broken. Don’t Use
by SewHappy58
I just downloaded this app on my iPhone 13 and found numerous errors. First, I couldn’t set my luggage because the plus button was off screen and no way to add luggage. Second: I wanted a ride at 10am and I got a text confirmation for 16:00 (4pm). This was the booking in advance feature. If I wanted a te t that said 10a I had to book 4am. Crazy. Prices for the ride aren’t visible so not sure why you would use this app. I cancelled and deleted the app.
Horrible UI
by April Alfiler
Reserving a ride doesn’t work - it directs you to call customer service. The landing page to enter from/to is also fidgety. I don’t think drivers are using the app accordingly because it often times says there are no drivers available when there are in fact a row of taxis at the taxi pick up locations around Rome - drivers might need more incentives to get on the app. They can cheat prices if they off it.
Have a Problem with itTaxi? Report Issue
Why should I report an Issue with itTaxi?
- Pulling issues faced by users like you is a good way to draw attention of itTaxi to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a itTaxi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using itTaxi.
