Contact ASUS AiCloud Support

I have been a faithful ASUS purchaser and fan for over 20 years now but my loyalty is waning due to the fact that their App’s just are not cutting it anymore! This App immediately closes when selecting the file or device that you want to open. That renders it useless and teases you because you can see what you want to access on your router but there is no way to get to it. Please fix this because I really don’t want to choose another brand of router after all of these years because I can not manage my router as well as I would like to?!?!

I am having problem just to add my router to this app. It is not mathematic, i cant seem to add router to this aicloud app. I believe you should remove your app from the app store if it does not working and don't waste my time and yours. I think i will shop for better router and interface layout its time for a change. I believe what ever we make no mater how simple it is, make it work. Make in a way that it just work whatever it was made for. Just to add my router going through thr auto wizard, come on simplicity we need not hardship its 2019. App should put -0 start ratings

I spent hours trying to figure out how to set up this application and then trying to correct problems encountered while trying to use it. It probably works OK (I did get it to work sort-of), but it was NOT worth it to me. Documentation and procedures are sorely lacking. Recommend you get a techno geek to help you with this and you’ll bypass hours and hours of frustration and life shortening stress. By the way, I finally dumped this app and switched to OneDrive. It was easier to set up, but still no walk in the park.