Contact Minha Claro Support
Company Name: Claro S A
About: O aplicativo Minha Claro Móvel é uma experiência completa em autoatendimento
para os clientes Claro Pré, Controle e Pós (exceto planos corporativos), e que
agora conta também com soluções rápidas para os produtos Claro da sua casa.
A forma mais prática de gerenciar seus produtos, sem gastar sua franquia de
internet*.
Minha Claro Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Minha Claro Móvel Website
Privacy Policy: https://www.claro.com.br/privacidade
Developer: Claro S/A
3 Most reported problems 😔💔
Really poor effort
by Julioterra
This is an example of a really poor app that puts you into loops that you can’t get out of. When you try to register it says that your account has been updated and your need verify your phone number. When you do that it tells you that your phone number has already been registered.
They are definitely missing a quality control team. Really unacceptable from a cell provider.
Forces You To See Ads
by Alemdohorizonte
App is not at all intuitive. One thing it does excel at is forcing you to watch ads each time you log in.
All around very poorly designed app and being forced into seeing ads just makes the whole user experience nasty.
Não funciona / Doesn’t work
by Mmcmsp
Tried to create a login, can’t login. I try all the time using the network by turning off the Wi-Fi and it doesn’t work either! Better not have an app than this. Btw, I’ve been trying for months…
Tentei criar login e não consigo entrar! Tento o tempo todo entrar através da rede desligando o Wi-Fi e não consigo! Melhor não oferecer um app do que ter sido! E eu venho tentando há meses…
Have a Problem with Minha Claro? Report Issue
Why should I report an Issue with Minha Claro?
- Pulling issues faced by users like you is a good way to draw attention of Minha Claro to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Minha Claro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Minha Claro.
