MDR app not working? crashes or has problems?

MDR Status

Published by Mitteldeutscher Rundfunk

MDR.DE ist ein Telemedienangebot des MITTELDEUTSCHEN RUNDFUNKS, des
öffentlich-rechtlichen Senders für die Bundesländer Sachsen, Sachsen-Anhalt
und Thüringen.

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Common MDR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MDR app on iOS and Android devices. Solve all MDR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MDR iPhone Issues and Solutions

MDR iOS app crashes, not working, errors
MDR iOS app network issues
MDR on iOS has black/white screen

MDR Android App Issues and Solutions

MDR has errors/crashing/not working
MDR server network connectivity issues
MDR has black screen

MDR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MDR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MDR app crashes or not working on Iphone (iOS):

Close and restart the MDR app on iPhone
Update MDR app to the Latest Version for iOS
Uninstall and reinstall MDR iPhone app
Update your iPhone to the latest iOS version

Fix MDR on iPhone unable to connect to server/internet connection issues::

To resolve MDR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MDR black/white screen (blank screen) on iPhone:

Follow the MDR iOS app troubleshooting guide Here →

MDR Android App Issues and Solutions

Fix MDR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MDR app issues:

Force Stop the MDR App
1. On android, goto "Settings" » click MDR app. » click "Force Stop".

Update MDR to the latest version on PlayStore

Clear MDR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MDR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MDR.

Fix MDR unable to contact server/ MDR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MDR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MDR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MDR on android.

Solve MDR black/white screens issue on Android:

Follow the MDR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mitteldeutscher Rundfunk, developers of MDR.

Verified email

Contact e-Mail: [email protected]

21.43% Contact Match

Developer: Virtual World Computing, LLC

E-Mail: [email protected]

Website: Visit MDR Website

About this app

Die App bietet einen mobilen Zugang zum this app-Internetangebot mit Zugriff auf Livestreams, die this app-Mediathek mit Audios und Videos und Programminformationen für das this app-Fernsehen und die Angebote der Radioprogramme this app SACHSEN - Das Sachsenradio, this app SACHSEN-ANHALT - Das Radio wie wir, this app THÜRINGEN - Das Radio, this app KULTUR, this app AKTUELL, this app JUMP, this app KLASSIK und this app SPUTNIK. DE ist ein Telemedienangebot des MITTELDEUTSCHEN RUNDFUNKS, des öffentlich-rechtlichen Senders für die Bundesländer Sachsen, Sachsen-Anhalt und Thüringen. Außerdem finden Sie Nachrichten und Berichte, Ratgeber, Wissen, Unterhaltung Sportergebnisse, Wetter und Verkehrsinfos. Bei Fragen zur this app App, Anmerkungen, Lob und Kritik können Sie sich an app-support@this app. de wenden.