Couchsurfing Travel App Reviews

Couchsurfing Travel App Reviews

Published by on 2021-04-26

You have friends around the world, you just haven’t met them yet.
Couchsurfing is the best way to stay with amazing locals, make lifelong travel
friends, or host travelers coming to your hometown. Over 12 million travel
enthusiasts use Couchsurfing in more than 230,000 cities around th...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Couchsurfing Travel App Reviews


  • By

    Verification scam $$

    I’ve used the app 3 years ago and on my recent travel I decided to download it again. I was updating my profile & was prompted that I would have a higher chance of getting approved if I verified my account. They asked for a credit card to verify my account but did not indicate that a charge was to be made or how entering my cc details would result in a $60 charge! I entered my cc details thinking that it was just to verify that I am who I say I am regarding my name etc. Returning home from my holiday I received an email stating that I have been charged $60!!! I emailed their customer support stating my situation - I was unaware of the charge, amount, & ultimately being mislead. Jenny a customer service agent said they do not refund outside of the 7 day window (mind you I was only 2 days outside of the 7 day window) and asked for them to make an exception and she insisted that a refund cannot be processed. Very upsetting considering that I didn’t end up using the app. Terrible customer service! Absolutely Money hungry! *UPDATE* - stop responding to reviews advising them to contact customer service when you know very well your customer service agents will refuse to help out especially regarding any sort of refund. If you actually read my review you would see that I WANT A REFUND! & if you were genuine with helping me out you would provide a specific email and a claim number to ensure that I indeed get my refund!!





  • By

    Great way to see the world and experience Incredible community!

    This is such a solid way to travel and form lasting friendships and bonds and travel way farther than you could of by not having to pay for a place to stay. Because of the references left you can tell if a person meets your level of safety to stay with. When traveling with kids I make sure someone I stay with has around 200 references and of course no negative ones! And same with those who come stay with. Have been on so many adventures and had so many great conversations and learned so much from people on the website! Very solid, very safe! I would recommend to use this site to make friends and travel buddies and have local guides where ever you go! I would fee safe with my kids using this website when they are older for their travels!!


  • By

    App needs minor work

    Despite being relatively new to CouchSurfing, I love it & am wholly invested! It is a great experience as a host and as a traveler. The CouchSurfing app is essentially a good one. It works well most of the time. I appreciate how we can personalize information about our homes, add CS pictures to add credence to our profiles, give honest reviews of our guests & respond to feedback we have received. My primary complaint about the app is the size of the font is so small & the color of the font is so faint that it is difficult to see. Also, I wish there was a way to edit/add to a reference I’d written for someone. (I had written it before traveling with a girl I knew from work & learned quite a lot about her while CouchSurfing together. I would have written a more revealing review for others who plan to host/travel with her.) My final complaint is that I will often receive notifications for emails that do not appear in my inbox. I’m not sure whether I am ever able to recover those. Other than those small issues, I find the app very functional & it fully compliments/supports the CS website.


  • By

    Could be 5 star

    I completely love Couchsurfing and especially the couchsurfing community, but more the time pass and worst the app and the concept become. Before it was no limit to request you can send, while now you have a limit of 10 which I can see a reason behind, but when your limited request get nullified by a not good system behind it kind of pisses me off as Couchsurfing born to help travelers and people that can give it back, I will explain the issue : after I send a request to a person which had availability on the calendar before sending the request ( host can lock days when they can't host) the system came up with a message saying "the couch is not available" which is ok if wouldn't take out my opportunity to send another request as it was already unavailable. I don't know if is a software issue or what, but unlike when it started as no profit, community based program, nowadays it is becoming a not well supported app. Love the idea, love the community, love the people I met through Couchsurfing, I just wish the development could keep up with the awesomeness that Couchsurfing Vison is.


  • By

    One of the most valuable apps you can use, daily

    I don’t understand why some of reviews are less than 5 stars just to communicate feature requests or enhancements. It is all about —value— here. This app is a life changer. There is no better way to meet people and develop a close personal connection quickly, with people you want to meet and stay connected to forever. You don’t have to be an active traveler, host’er or surfer to to do this. Just correspond with people who grab your interest that are close by and invite them for coffee or use the “Hang Out” feature. Totally rewarding. Hosting and surfing are priceless means to expand a limited understanding of cultures around the world. How cool is that??


  • By

    Great app but has a few bugs that need to be worked out

    This app has been a lifesaver when traveling, helping me connect and make friends with people in this world I otherwise would have never came into contact with. The events page is great and is utilized quite a bit where I live, however some debugging needs to happen. Namely, the event disappears before the event would be over, so you have to make your event end the following day, which can be (and has been) confusing for out-of-towners. Also, currently it’s not possible to add a cover photo to the event. The last bug I notice and need to mention is the search engine for members. If I search for a particular member in a region, they almost never show up. Instead, random members show up in the search. Fix these bugs, and I’d be more than happy to re-rate this app to 5 stars! :-)


  • By

    Awesome concept, needs some improvements

    I looooove couchsurfing. It's changed my life and I'm so grateful for this app and what the connections it assists in creating. Howevvvveerrr... Technically some things need work. For example, sometimes I get notifications and sometimes I don't, making it difficult to correspond with surfers/hosts. Also, unless I accept/decline a couchsurfing request, I cannot send a message back to a person, even if the request has expired and I didn't have a chance to accept or decline.. I cannot send any messages at all!! Very stressful, as I would wish to reach out to some people I didn't have a chance to respond to in time. I also do not understand the point of paying for "verification," but luckily not being verified has not negatively impacted me yet. Also through the app the age range when looking for hosts is a very weird gap, it would be great to be able to put in ages yourself.





  • By

    Love it!

    I love Couchsurf! I really like the idea of it and it is a perfect tool for travelers to find a place to stay, and people to hang out with. It's also fun hosting people, helping out where you can, and learning from people all across the world. My one complaint is, please bring back verification via hosting. I really enjoy helping out travelers, but not for $60. I'm not going to pay that much money for people to come stay with me. I think you should be able to earn "verified" status through other ways, such as staying active and actually hosting people. It's makes it difficult for us generous hosters. Please fix this Couchsurf, it's not fair. Thank you,


  • By

    Great for the right people

    I like the idea very much, and I’ve hosted some amazing people but the majority of requests now are from people who arrive very late, just want a place to crash and shower and takeoff the next day early morning. They don’t want to interact or spend time with the host. This usually affects hosts who live in a somewhat smaller town that happens to just be in the way of the couchsurfer and they have no option but to stay there. Couchsurf needs to add a feature or disclaimer, or something in the way we rate others asking if that person understands the spirit of couchsurfing or wants to use the app for the sole reason of saving money. Definitely saving money is a big motive but it shouldn’t be the only one, otherwise you feel you’re being taken advantage of rather being thanked.


  • By

    Fun app

    I’ve been on couchsurfing for a while, and the app makes it even more fun, especially with the new “hangout” feature. I’ve been able to connect with so many interesting people in new cities, with very little effort or planning. I imagine that this particular feature might become an app in itself… People are always looking for spontaneous fun with other people who want to do similar things. The only downside is that there are always some men just looking for Nookie, but that seems to be an unavoidable phenomenon no matter where you go!


  • By

    Incredible app for traveling like a local

    I LOVE couchsurfing. It’s truly the best way to travel if you want to see the world like a local and make friends. Especially perfect for students and budget travelers. I’ve loved getting to know my hosts, see their favorite spots in their cities, and get small glimpses of the ways other people live. The app is great and easy to use, and I love that you can choose or start a “hangout” to find activities or people nearby. My only complaint is it doesn’t give access to “groups” from the app. I would like to be able to access to group pages so I can see what others have posted or info on group pages. Besides that, great app and an amazing resource for travelers.


  • By

    Exploring the right way

    I am personally a person who dread’s the cliché travel experience and this is where Couchsurfing comes to the rescue! If you want to discover a country’s gems, it’s more satisfying to look from a local’s eye. Not only do you find out about the country’s secrets but you also get to enjoy the lifestyle of any country’s population. The purpose of this app is a win-win for hosts and for surfers if not for the whole global society. The only Remark I have to give is the technical issues I faced while dealing with the app. Other than that I applaud the creators of this app for giving people a way to scope the world without the pain of spending loads of money and seeing the bare minimum.


  • By

    The Couchsurfing community is the best! But....

    The app leaves a lot to be desired. Aside from the navigation being less than intuitive, services like verify you number returns a text over 2 hours later to my phone. I have to verify through the web interface. The ID scanner is completely non functional. But I am also aware that in the spirit of this community most of the development is probably donated. So I would just like to point out the critical verification services that should be looked into to better assist members, and should you need an experience audit or review I would be most willing to donate my time.


  • By

    Amazing concept !!

    I love what the CS community stands for. The app is great too. I have been seeing some issues with the app and the web browser. For the web browser: for some reason I cannot search for other travelers on the web. It’s gives me an error msg and goes to a blank page. But the functionality works fine from the mobile app. And another issue I have seeing is with the phone # verification. I paid to be verified, but the phone verification functionality doesn’t seem to work. I have tried giving my number using different browser/app but don’t seem to receive the sms back.


  • By

    Strong app for mobile people

    The platform lends itself to being mixed between desktop and mobile usage so it's great that the dual functionality works out. I like to send out my mass requests/write feedback on the desktop and do everything else on the mobile app so it's a very convenient split! There are a couple of features that seem unique to the mobile app which seems like poor cross-platform UX design (i.e. availability calendar) but aside from that, the app works very well and provides access to the most necessary information.



A better way to Contact apps


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Is Couchsurfing Travel App Safe?

Yes. Couchsurfing Travel App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 6,631 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Couchsurfing Travel App Is 64.5/100.


Is Couchsurfing Travel App Legit?

Yes. Couchsurfing Travel App is a totally legit app. This conclusion was arrived at by running over 6,631 Couchsurfing Travel App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Couchsurfing Travel App Is 64.5/100.


Is Couchsurfing Travel App not working?

Couchsurfing Travel App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with Couchsurfing Travel App? Report Issue

Leave a comment:



Why should I report an Issue with Couchsurfing Travel App?

  1. Pulling issues faced by users like you is a good way to draw attention of Couchsurfing Travel App to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Couchsurfing Travel App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Couchsurfing Travel App.


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