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Contact MyIH Support


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About: Independent Health’s free MyIH app brings members the RedShirt® Treatment
whenever and wherever they need it – with the convenience of finding a doctor
or provider, access to their member ID card, benefits information and
more! Serving all of Western New York from its home in Buffalo, NY, Independent
Health is a not-for-profit health plan dedicated to helping members get and stay
healthy. Learn more at independenthealth.



MyIH Customer Service 💢

Hard-to-find customer service info can be a red flag. Is MyIH Safe to use?

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Independent Health Association, Inc



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Independent Health MyIH Website

Privacy Policy: https://www.independenthealth.com/PrivacySecurity

Developer: Independent Health Association, Inc.





Can I trust MyIH app?

Protect your data and wallet. We investigate the developer's website (Independenthealth.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.6 out of 5

Horrible communication

2025-02-21

by Email Communication

I have called and emailed numerous times in regards to a claim that was filed and I have been told for over 5 months that the check is in the mail. I have received nothing. I have not gotten any return calls and there is not a single manager or supervisor that I can talk to. I have been strung along and lied to about what is being done. I am so disappointed and exhausted trying to get something that is mine. PLEASE HAVE SOMEONE TAKE CARE OF THIS. PLEASE

It’s alright

2025-02-22

by 147934993

Just spent 10 mins to get me card info off the app. They sent me 20 emails telling me that someone logged in. Yeah, it was me using Face ID to log in. I’m in my 20’s so I’m not an old head thinking that this new tech is terrible. Just mad that the app asked me if I liked it after the debacle of getting info. The nerve to ask, then you add free time in a waiting room you get this review.

Kicked out of app with every click

2025-02-23

by DreAKRN

Benefit cards are on the app now, except every time I log in and try to click something it kicks me out and resigns back in. I can’t get more than 5 seconds out of this app. This technology blows




Have a Problem with MyIH? Report Issue




Why should I report an Issue with MyIH?

  1. Pulling issues faced by users like you is a good way to draw attention of MyIH to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyIH customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyIH.


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