Contact MyCincinnati Support
Company Name: The Cincinnati Insurance Company
About: MyCincinnati allows Cincinnati Insurance personal lines policyholders who have
registered for online services to:
• access policy documents and agency
contact information
• amend profile and password
• connect with Apple®
Wallet or Google Pay™
• enroll drivers in the RideWell℠ program
• find
experienced service providers
• find helpful tips on what to do in the event
of an accident
• go paperless
• manage .
MyCincinnati Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MyCincinnati Website
Privacy Policy: https://www.cinfin.com/privacy-policy
Developer: The Cincinnati Insurance Companies
3 Most reported problems 😔💔
Can’t print anything from the app
by Stacey YS
It took 40 minutes to register for this app with my agent (the password is too limited and phone number area is too small to see all numbers. All I can get are ID cards… I have those already. I just want to print my Dec pages. They are not on the policy page, only the ID cards are on the policy page. The renewal page has all of the info, but no print button. And all info (Policy, Dec pages, cards, etc.) are all loaded as if they are 1 file. I’d have to print a tree.
Roadside assistance not submitted
by Ninedayz
I downloaded the app to streamline a roadside assistance request. I filled out all the required info and made it to the confirmation page which said the details of the service provider would be sent shortly. After 30 minutes and no details I called Cin directly and they said there was no record of a request. Make sure you follow up after you submit a request!
This App Doesn’t Work
by Kbeauinal
When I try to view my cards the screen is blank. I also tried updating my email address. It failed. I could not update phone number because instead of bringing up the keyboard, it brought up a screen for dialing phone numbers, which covered up the update button and would not go away.
Have a Problem with MyCincinnati®? Report Issue
Why should I report an Issue with MyCincinnati®?
- Pulling issues faced by users like you is a good way to draw attention of MyCincinnati® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyCincinnati® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyCincinnati®.
