Ithaca Journal Reviews

Ithaca Journal Reviews

Published by on 2026-03-10

🏷️ About: From critically acclaimed storytelling to powerful photography to engaging videos — the Ithaca Journal app delivers the local news that matters most to your community. APP FEATURES: • Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more.


     


Is Ithaca Journal Safe to Use?

We Investigate the app owner's website (Ithacajournal.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 156 combined software reviews.

Is Ithaca Journal Safe?
Ithaca Journal does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Ithaca Journal Legit?
Ithaca Journal does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

3.9 out of 5
Sadly, very bad app

App constantly “forgets” that I have a paid digital subscription and constantly wants me to “subscribe”. I get the morning news email digest but if I actually want to click through to read an article - oh boy what a headache!!! An endless loop of login attempts as if I am a new subscriber. IthacaJournal and UI has been awful for years. Cluttered with ads and pop ups. I actually use to work in a Gannett newsroom and really want to support the IJ. But IthacaJournal is awful! I can see why the Ithaca Voice is so popular.

Don't bother reading this paper

Worst news app ever. Maybe one storyline per day of local news. Sports section is a joke with old scores still posted. Rarely do they cover local colleges.

Does not work!

IthacaJournal has a huge bug that makes it unusable. If you have voice over turned on anytime you select and article it will take you back to the main article only. I pay $10 a month for a broken app. Please fix this so people with visual impairments can use it also.

I need to see the page version

Kathy Hopkins

Where did the death notices go?

IthacaJournal reports no death notices for weeks. There’s always something with IthacaJournal.

Broken

App no longer functions. Opens to home page and immediately quits. Tried throwing out and reinstalling to no avail.

previous app was much better

IthacaJournal makes it more difficult to go through pages. You cannot squeeze to enlarge articles any longer, on the laptop moving from one page to the next is difficult because you continue to get the calendar. Terrible update.

Cannot tell if I am signed in or not

IthacaJournal keeps saying that to ge better content to sign in but I think I am signed in. So am I or am I not getting the full version? Cannot tell!

Honestly this is the worst

Apparently no matter how many times I sign in, IthacaJournal cannot remember that I pay for a subscription each month for years. I’m so tired of it.

Horrible

IthacaJournal and the account interface makes it difficult to support local media. Please improve it!

Not worth it

Local content is virtually nonexistent, Gannett is stealing the subscription money. If they ever update the obituaries again (it’s been a week) I hope to see theirs is included. Don’t waste your money.

The new font is harder to read

The old app used a san serif typeface that was easier to read. Now I need stronger reading glasses. A dark screen mode would also be appreciated.

Update is not good

Can no longer access the print edition through IthacaJournal . I have a paid subscription. I can’t even check my account- it keeps taking me to the o line edition. Can’t get comics, editorial, etc. what happened??

Frustrated

Articles not kept up to date, and I get error message a lot saying "unable to load story" with option to try again or read offline. When it opens most stories are from days ago. Not happy at all with Ithaca Journal app.

Slow, needs better navigation

Pics are very slow to load, sometimes don't load at all. I want to easily view and navigate among the obituaries. IthacaJournal makes doing so very frustrating. Please fix.

Subscribe how many times ?

So I had subscribed to IJ for my iPhone, things work ok until I want to look at pictures of the journal. Cannot look at them, they want me to subscribe again? How many times do I have to subscribe to view the IJ in its completion?

Updates are ? When ?

Thanks but. If IthacaJournal would update the paper on a daily basis it would be great. It is an add on to our hard copy subscription. We pay the price and would love to have a daily update. It is at times 3-5 days behind .

Main headlines ok

You get the main headlines and some good local reporting with IthacaJournal that works fine. Ads not too annoying.

Ithaca Journal

Not really any in depth Ithaca, NY news...

Easy navigating on cell

I like moving quickly around the paper.



Is Ithaca Journal Safe? 🙏

Ithaca Journal does not appear safe based on available data. JustUseApp Safety Score for Ithaca Journal is 0/100.
This assessment is based on our NLP analysis of 156 user reviews. Combined with the app store average rating of 3.9/5.

Safety Analysis

53% of users say app is safe 👍
53%

32.1% of users have some concerns ⚠️
32.1%

14.9% of users say app is risky 🚨
14.9%


Is Ithaca Journal Legit? 💯

Ithaca Journal does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Ithaca Journal is 0/100 .
This conclusion is based on analysis of 156 user reviews.

🔏 Privacy & Data Safety

Ithaca Journal collected the following data from you:

  • Data Used to Track You:
    • Location
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Ithaca Journal $16.99
Ithaca Journal Annual Digital Subscription $69.99




How was your experience with Ithaca Journal? Post a Review




Features

• Subscriptions are charged to your account at confirmation of purchase and automatically renew each month or year, unless turned off in your account settings at least 24 hours before the end of the current period.

From critically acclaimed storytelling to powerful photography to engaging videos — the Ithaca Journal app delivers the local news that matters most to your community.

You can manage your subscriptions and auto-renewal may be turned off by going to your Account Settings after purchase.

• Customize your experience by saving your favorite stories, adjusting text size, using night mode, or reading offline.

Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

  Contact Support
Developer:
Gannett

Contact e-Mail:

Website:

Privacy Policy: