Contact Palladium Hotel Group Support
Company Name: Mobail
About: Enjoy your stay at our hotels to the fullest with our app. Book, plan and
enjoy every second of your vacation with the app of Palladium Hotel Group.
Palladium Hotel Group Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@stay-app.com
Website: 🌍 Visit Palladium Hotel Group Website
Privacy Policy: https://www.palladiumhotelgroup.com/es/palladium/info/aviso-legal/
Developer: STAY App
3 Most reported problems 😔💔
Awful experience
by Unhappy Renata
I arrived on the 12th, and been unable to use the app because my information was entered completely wrong in the system. I kept being told that I was doing something wrong. It wasn’t until the local concierge nicely helped me and discovered there was the wrong birthday. I lost 3 days of reservations at the restaurants I desired. Unable to order room service too because the app was not connected. The phone in room was broken so We were had limited resources there too. Don’t think I will be returning to this resort.
Terrible, nearly useless app
by Tumblemonster
This app is almost useless. Either the resort overbooks to the point where they don’t have enough tables to feed everyone dinner, or they purposely force you to use their inefficient human butlers for some dumb reason, but either way the app reservation system is an exercise in frustrating futility. The rest of the app is mostly incomplete and unresponsive, providing no detail into anything you might actually want to know (restaurant hours or where to rent paddle boards, for example).
doesn’t work
by HernanD
if you create an app that is supposed to download content from a server, you must ensure your server is working, otherwise you get this kind of review. content is not available, server is not working, I dont know, this app is worthless
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- If you are a Palladium Hotel Group customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Palladium Hotel Group.
