BR Radio app not working? crashes or has problems?

BR Radio Status

Last Updated on 2024-06-16 by Bayerischer Rundfunk

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29 User reports:
App has problems

User reports 29

⚠️ Most reported problems ⚠️

Not working

60.0%

Crashes

20.0%

Connection

16.7%

Something else

3.3%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Ben

2023-04-04

Starting yesterday, April 3, I cannot open BR Klassic. I click on the app, the screen goes white, and the screen reverts to the BR Radio app logo. I uninstalled the app and reinstalled it. Same problem. Is this a system–wide problem or just mine? I am in the USA. Thanks, Ben

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Common BR Radio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BR Radio app on iOS and Android devices. Solve all BR Radio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BR Radio iPhone Issues and Solutions

BR Radio iOS app crashes, not working, errors
BR Radio iOS app network issues
BR Radio on iOS has black/white screen

BR Radio Android App Issues and Solutions

BR Radio has errors/crashing/not working
BR Radio server network connectivity issues
BR Radio has black screen

BR Radio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BR Radio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BR Radio app crashes or not working on Iphone (iOS):

Close and restart the BR Radio app on iPhone
Update BR Radio app to the Latest Version for iOS
Uninstall and reinstall BR Radio iPhone app
Update your iPhone to the latest iOS version

Fix BR Radio on iPhone unable to connect to server/internet connection issues::

To resolve BR Radio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BR Radio black/white screen (blank screen) on iPhone:

Follow the BR Radio iOS app troubleshooting guide Here →

BR Radio Android App Issues and Solutions

Fix BR Radio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BR Radio app issues:

Force Stop the BR Radio App
1. On android, goto "Settings" » click BR Radio app. » click "Force Stop".

Update BR Radio to the latest version on PlayStore

Clear BR Radio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BR Radio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BR Radio.

Fix BR Radio unable to contact server/ BR Radio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BR Radio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BR Radio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BR Radio on android.

Solve BR Radio black/white screens issue on Android:

Follow the BR Radio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bayerischer Rundfunk, developers of BR Radio.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BR Radio Website

Privacy Policy: https://www.br.de/unternehmen/service/datenschutz/datenschutzerklaerung-br-radio-app-104.html

Developer: Bayerischer Rundfunk

About this app

In der BR Radio App kann man jetzt im laufenden Programm ganz einfach zurückspringen oder bis zu 7-Tage das Medium Radio im Nachhören-Modus neu erleben. Dann heißt es oft: Suchen und abwarten, ob es dazu einen Audio-on-Demand Mitschnitt oder einen Podcast gibt. Damit ist jetzt Schluss! Mit der BR Radio App gibt es alle Radioprogramme des Bayerischen Rundfunks in einer App: BAYERN 1, Bayern 2, BAYERN 3, BR-KLASSIK, BR24, PULS, BR Schlager und BR Heimat. Die acht Sender finden sich auf der Einstiegsseite - mit dem Namen der laufenden Sendung und dem Titel, der gerade gespielt wird. Jeder Sender kann dort gestartet und weitergehört werden, während man sich anderen Dingen zuwendet. Und wer kennt das nicht: Man ist kurz abgelenkt oder schaltet zu spät ein und hat ausgerechnet die spannendste Stelle verpasst... Der Lieblingssender lässt sich zudem auch als App-Icon auf dem Smartphone einstellen. So wird bestimmt, mit welchem Programm die App startet. Die App ist gratis. Vielen Dank für Ihren und euren Rundfunkbeitrag und viel Spaß beim Radio-Hören wünscht der Bayerische Rundfunk!