1. (There’s a fair chance the contacts you’re wearing aren’t the most comfortable – they’re just the ones a contact lens manufacturer paid your eye doctor to prescribe).
2. Tired of paying for an exam every year just to get the same prescription? Want to skip the trip to the doctor’s office? Use our app to take a quick vision exam with ExpressExam.
3. The 1-800 Contacts app is the fastest, easiest, and downright pleasantest (totally a word) way to order contact lenses.
4. They’re the same contacts your doctor prescribed but they cost less and you don’t have to go into a doctor’s office to buy them.
WE HAVE ALL THE CONTACTS
We have millions of contact lenses in stock and ready to ship. They’re the same contacts your doctor prescribed but they cost less and you don’t have to go into a doctor’s office to buy them.
SUPER SIMPLE ORDERING
Ordering for the first time? Enter your prescription information or simply scan the lens box to import your prescription. Done. Ordered with us before? Re-order in three simple taps. (Pssst. Protip: Get faster shipping when you upload a picture of your paper prescription.)
RENEW YOUR PRESCRIPTION WITH EXPRESSEXAM™
Tired of paying for an exam every year just to get the same prescription? Want to skip the trip to the doctor’s office? Use our app to take a quick vision exam with ExpressExam. A board-certified eye doctor will issue a new prescription within a couple of hours.
FIND THE CONTACTS THAT WORK BEST FOR YOU
With ExpressExam you can receive multiple prescriptions so you can find the contacts that work best for your eyes, lifestyle, and budget. (There’s a fair chance the contacts you’re wearing aren’t the most comfortable – they’re just the ones a contact lens manufacturer paid your eye doctor to prescribe). Try something new. Returns and exchanges are free – including shipping.
GET REMINDERS TO CHANGE YOUR CONTACTS
Some people wear their contacts longer than they’re supposed to. Not YOU…but some people. LensGauge will remind you on your phone (or, for the cool kids, Apple Watch) when it’s time to change your contacts.
DON’T LEAVE MONEY ON THE TABLE
We’ve partnered with major vision insurance companies so we can quickly find and apply your benefits when you order from the app.
MANAGE YOUR SUBSCRIPTION
If you’ve subscribed you can easily manage your orders: snooze, cancel, update a prescription, etc.
OUR GAJILLION PERCENT PROMISE
(Because “100% satisfaction guaranteed” doesn’t cut it.)
• Free shipping and returns? Always.
• Tear a lens? We'll replace it for free.
• Still have contacts from your old prescription? We'll exchange them for free.
• Find a lower price? We’ll beat it.
• And the best customer service in the industry…
WE’RE AVAILABLE TO HELP 24/7
Call, email, or text us right from the app. You’ll receive a prompt reply from a real, live person with an adorable Utah accent who really wants to help you. (NOTE: You only get the adorable accent if you call).
Yup. Downloading the 1-800 Contacts app could be the best choice you make today.
BEST CUSTOMER SERVICE ANYWHERE!
1800 Contacts went ABOVE & BEYOND to help me when I had a shady eye doctor who would only order ONE type of lenses from ONE company even when I told him the three month lenses he insisted I needed last time didn’t work after 3-4 weeks. Then when 1800 Contacts would try to call to get the prescription so THEY could help me, the Dr’s office would never answer the phone.I had to go to the Dr’s office & demand he give me my prescription. Even though 1800 Contacts doesn’t have samples, your eye dr is supposed to let you try samples until you find the ones that work for you... 1800 Contacts sent me 30 packs of MANY contacts knowing I’d be trying them out & sending the rest back until I found what worked for me. They were so wonderful! They have my ultimate respect and support. They are a fantastic company who really care about their clients. They deserve TEN STARS!
Amazing app and customer service
So, I’ve read great things about this company, but having seen it firsthand today, I can say for sure this is the best customer service I’ve ever experienced. (Sorry, I didn’t get the employee name) I ordered my dailies (which were just added as an option last week!) hoping to get them before my upcoming trip. After receiving shipping confirmation from the app I checked the tracking section. In trying to track the package it wouldn’t show up on UPS website, so I text customer service right away. Mind you this is all done within the app. After the immediate automated response I was informed that my order was indeed on its way but because of the time constraint a second order would be overnighted to me, guaranteeing I’ll receive them before I head out. Very friendly and helpful staff here, I would recommend this app to everyone. As far as the app itself goes, it’s so intuitive and easy to use, a sure reflection of the helpful and knowledgeable staff. They contacted my doctor for my Rx confirmation. And just like that they’re on the way. A million thanks and kudos to 1-800 Contacts. Y’all are the best!
Literally about to cry
I am not the best adult, I am super busy and constantly working with little to no time allowed off from my job. I’ve attempted to set up appts at my current optometrist’s office during lunch when I do have time and the wait time took so long I had to leave each time to go back to work. I only have one day off when they’re open and that time is spent either me sleeping the day away trying to recuperate my body through five days of non stop 12 to 14 hour shifts or cleaning the house to pick up after my family. Thank you guys so much. You have no idea how much you’ve helped with allowing the fast exam and ordering a subscription for my lenses. Seriously- thank you so much!!