Contact SumUp: Payments and POS

Contact SumUp Support


Company Name:

About: Business made simple The SumUp App makes it simple to accept payments and
manage your business. Use our free app together with a SumUp mobile card reader
to get paid anywhere.


 
  2025-02-17

SumUp Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SumUp Limited



Verified email ✔✔

E-Mail: info@ Click to view

Website: 🌍 Visit SumUp Website

Privacy Policy: https://sumup.com/privacy

Developer: SumUp








5 Most reported problems 😔💔

3.7 out of 5
Milan
2022-11-25

The app does not allow to lig in. After clicking the blue clickable button the page with sign in info pop up for very short time... Show more

Robert Smith
2021-08-31

Worked two days for a taxi firm that used sumup and now getting charged for it even though i never used it no help from taxi fir... Show more

Stay Away from SumUp

2022-05-15

by Digitalfox23

The low ratings from everyone else speak for themselves. This company has been nothing short of horrible. I made one transaction and they flagged it as suspicious. They claimed that after getting all the proof they asked for about my business, that they were closing my account and threatened to hol... Show more

Awful. First time using and they decided to close my account

2022-05-22

by Jftvhgf

My experience has been horrible with this service.
I got concerned after it had been 5 days of no deposit from client because of this service. They needed verification, I provided contract information, the invoice,contact number of the client because the cardholder name was different. I was answ... Show more

Never got got my reader to work

2022-05-29

by Reggiejuice40

I setup my card reader. Got connected to work with my phone. The problem I was having, was that every time I tried to use it. I keep getting a error message. Tried to contact support, numbered times. Kept telling me that someone from support team will contact me soon. Well it’s been over two and ha... Show more


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Why should I report an Issue with SumUp: Payments and POS?

  1. Pulling issues faced by users like you is a good way to draw attention of SumUp: Payments and POS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SumUp: Payments and POS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SumUp: Payments and POS.


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