The Upper Room Reviews

This “update” is horrible. I have now lost all previously downloaded issues, including favorite bookmarks, it does not allow me to download an issue of devotionals, and requires online access for the day, which doesn’t work for me—I travel to places where Wi-Fi and cell service is pretty dodgy and it has been those times I’ve loved my Upper Room app the most. I can’t think of one nice thing about the new version. I’ve been a subscriber for my iPhone for many years, but I’ll be canceling my subscription and requesting a refund and looking for a devotional magazine app that is more user friendly for those of us who travel and aren’t always online. I don’t want social engagement of pretty picturesI want an everyday view from another Christian that I can reflect on. It looks pretty but all real functionality and fundamentals of what make The Upper Room so special are now gone.

I have been reading the Upper Room for years starting when it was in print. With the current updates I cannot get into the daily devotional like I used too. I went to the site and it told me my subscription expired. I paid for a yearly, it went through, and I can’t get in. I went back and tried a monthly, it too went through and still cannot get in. I spent over 15 dollars trying to get my subscription renewed (didn’t know it expired in the middle of the month instead of the end of the month). and all I get is the screen showing me the monthly and yearly prices. I downloaded another devotional and I’m done with this one. I lost all my back issues, and I’m done trying to mess with it. The old format was wonderful, sorry to see it go.

Several complaints that have forced me to switch to another devotional app. In the new app they maintained the inability to switch view from vertical to horizontal yet changed so many things that kept me using TheUpperRoom .
When you open up TheUpperRoom it will not go to today’s devotional unless you close TheUpperRoom . The information about the author is minimal unless they want to link you to their blog. The new app allows social comments at the bottom which I find very distracting. If I want that type of interaction I will use Facebook. I’m sad because this has been a daily tradition for my husband and I for many years but won’t be using it in the future. Too many other great resources that are far superior in user friendliness.

I had a membership from month to month until I decided to purchase the full yearly subscription. Once I purchased it, TheUpperRoom was stuck on the subscription page and would not let me access the material. I’ve logged in through Facebook and both my email addresses, delegated and reinstalled TheUpperRoom , and the problem continues. The “support” at Upper Room has been less than helpful with all this.
I want a full refund for my yearly subscription as this has been an issue for over a month and I have yet to be able to utilize any of the subscription.

I have read and used the Upper room for years. For two years have used TheUpperRoom each day. It has always had some bugs and my subscription did not always renew even after it was paid but it did work. This new app is useless it has not worked since October does not allow me to use it. Please tell me why I cannot open TheUpperRoom . I have paid for the year via Apple.

My iTunes auto renewal happened in Nov. which I think is when TheUpperRoom changed and I have not had access since. Upper Room said they could not access my subscription. iTunes directed me to a company that no longer does the digital support for upper room and gave me a phone number to call but they only handle print subscriptions for Upper Room. I used to love TheUpperRoom . Now I am very disappointed and afraid to resubscribe for fear I will pay twice and still not have access. I would love to talk to a person.

I'm very disappointed over paying a yearly subscription of $10. TheUpperRoom is not user friendly. You cannot access the devotional of the day by use of dates. You have to scroll up and down and hope you get near the date you need to read. In addition, you cannot access the daily verse that is part of the daily devotional. There is no link for it. All of this for a $10 yearly subscription? Accessing the " lite " version was easier not to mention free! Very disappointed.

Don’t know when you’re last upgrade was but November is what I’m getting in reviews. Not giving the yr. would like to download TheUpperRoom but reviews give me pause. When I start reading positive reviews, will consider paying for TheUpperRoom . Trying to do my part in the green department. So can you let me know what
“ Year” your last upgrade was. And can anybody out there in cyberspace tell me if it’s finally working again?? Thanks

I’ve purchased yearly subscriptions twice before and each time the UpperRoom app says I didn’t purchase a subscription. After sending multiple emails to support, just for them to go ignored, I figured I’d leave a review for others. If you’re a fan of upper room content, you’re better off going online to their webpage to read it for free - DO NOT PURCHASE A SUBSCRIPTION TO TheUpperRoom!!! Just read the other reviews as well.

I paid for the subscription for TheUpperRoom and read the devotional daily. They recently ungraded TheUpperRoom and I was unable to log in. After about 8 emails back and forth with The Upper Room and trying numerous things to access my account on TheUpperRoom I still could not log in my subscription even though it continued to say I had an active subscription. Due to lack of help and frustration, I terminated this subscription. Very disappointing.

I have not been able to read any devotionals since Nov 2018 when my subscription renewed. I have not had any help with online support. My iTunes subscriptions says I am still current. I wish I knew how to get back my money for a years subscription. Update 4/2/19. Upperroom contacted me and told me to canceled my subscription from iTunes and subscribe online from their web site. If that the case why do they not delete TheUpperRoom

I was delighted to find TheUpperRoom so that I could easily read the Upper Room without my glasses and in the dark on my iPad. I was disappointed,however, to find that once I attempted to register /sign in to the service, it would no longer run. Starting TheUpperRoom would result in a white screen for about 15 seconds followed by TheUpperRoom simply disappearing from the screen. I Uninstaller and reinstalled, and now can continue to read the daily devotional, but nothing more. Serves my purpose, but needs work.

It would be nice to have the ability to access the daily devotional without having to scroll through the pages. Not user friendly at all. Probably won't renew my subscription if this doesn't change.

I enjoy the Upper Room app for daily devotions. However there is one issue. Purchasing TheUpperRoom via iTunes did not ever synch after 30 day trial and wasn’t recognized as a subscription. I had to get a refund via iTunes and then purchase the subscription directly from the Upper Room website. Now it works as expected. There is work needed by both the digital team of both Apple & the Upper Room to ensure synchronization occurs whether purchased in iTunes or via the Upper Room website.

I find this to be a convenient way to stay connected to a daily devotional and especially like the links to the biblical passages. However, TheUpperRoom itself could use some work as I often have to reload the devotionals section to display the current content. Also, would really like to be able to read in LANDSCAPE view, and I’m guessing others would as well.

The redesign of TheUpperRoom has greatly improved the user experience. The initial release had issues but it now seems stable. I have long enjoyed the Upper Room and with the redesigned app I now truly enjoy the mobile version.

Version 6.4 has serious issues on the iPhone 5. The article list does not show the date for each article. After selecting an article from the list the forward and back navigation arrows don't work properly. In page view mode the links to the Scriptures and the author information do not work properly. Landscape viewing also does not work on the page mode. I hope these issues can be resolved in the next version I really love reading the upper room on my iPhone.

When I first downloaded this, I could not open to the current daily devotion. Since updating yesterday though, TheUpperRoom works great! Just what I need to start my day right

I love TheUpperRoom . I read it just about every day. The only thing I wish was on it was the ability to like or agree with other’s comments.

This is an awesome app! I love it !
I especially like that everything you need is available on TheUpperRoom for the Devotional. Also it is nice to be able to listen to the Devotional if you want to instead of reading it!
CandyG

I’ve downloaded the recent update, and it’s so much better than the last version. The interactive features make this a powerful devotional companion. I listen to the audio version every morning now after receiving my push notification. And I can bookmark or share content with my friends and family.

The latest version works great for today’s devotional and previous devotionals. I love the ability to let my iPad read the devotional to me. What needs to be improved:
1. Like the previous app you should be able to read any content in the current bi-monthly magazine including questions in the back and any upcoming devotionals. I lead a Wednesday group using the Upper Room and need to look ahead to prepare my lesson before Wednesday each week. I also use the questions in the back for group discussion. This version of TheUpperRoom does not allow me to look ahead or see other content in the magazine. Please update to include these features and this will be a 5 star app.