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At the end of the year they are doing conversions and upgrades while most people trying to get their year end expenses done. How stupid is that. In addition to that they have dropped a number of features for your iPad version. Again how stupid is that. Wait time for support on the chat window 16 hours to 24 hours. This is unacceptable. This is not the first time I’ve seen this company do that. During their upgrade many of my settings were changed make it almost impossible to generate a report. I spent hours trying to modify the settings to where I understood what the changes were going to be able to generate a report. The last version work great I don’t know why these idiots think they have to make it better when it’s working excellently prior to this. I will try other apps before recommending this. No notification of doing updates or upgrades they’re just unprofessional. I have been using the product since 2016 and am looking to change.

Considering only some features are available on the app (per diem submitting), it’s unacceptable for it to not even open on iOS 15. I can’t tell you how many times I’ve had my corporate expense reimbursement delayed because of some strange bug on this platform.

Hello - The App is great, as long as I am logged in. However almost every day I have to completely log in again and tap through the welcome screens (grant access to camera etc.) and set my passcode again. Please fix ASAP. UPDATE: downgraded from two stars to one because their idea of helping customers is sending them a 3+ year old apple support discussion. Even the last reply in that discussion is over 3 years old. Just fix your app instead of blaming it on Apple. I have no such issues with any other app.