Rydoo Reviews

At the end of the year they are doing conversions and upgrades while most people trying to get their year end expenses done. How stupid is that. In addition to that they have dropped a number of features for your iPad version. Again how stupid is that. Wait time for support on the chat window 16 hours to 24 hours. This is unacceptable. This is not the first time I’ve seen this company do that. During their upgrade many of my settings were changed make it almost impossible to generate a report. I spent hours trying to modify the settings to where I understood what the changes were going to be able to generate a report. The last version work great I don’t know why these idiots think they have to make it better when it’s working excellently prior to this. I will try other apps before recommending this. No notification of doing updates or upgrades they’re just unprofessional. I have been using the product since 2016 and am looking to change.

Rydoo no longer adds the amounts, vendor or other info automatically so I end up building the entire expense manually anyway. Adding the receipt always produces a “duplicate warning” because the amounts are all $0. Need to bring back the reading of and generation of expense details.

If everything goes right and an expense is accepted, then it’s fine (i.e. the same as every other expense app). If an expense is rejected, then it gets silently mixed in with all your historical purchases so it’s really difficult to track what was paid, what was not, what’s left to do, etc. Honestly, Rydoo is basically a mediocre list maker, not an action-tracking reimbursement tool.

Considering only some features are available on Rydoo (per diem submitting), it’s unacceptable for it to not even open on iOS 15. I can’t tell you how many times I’ve had my corporate expense reimbursement delayed because of some strange bug on this platform.

I'm using just the surface of Rydoo to organize my personal and PA receipts for my husband and Me, and an LLC for rental properties. It is easy to scan or photograph receipts and categorize them from my phone. On a desktop, you can set up lots of categories, trips, etc. I can see that it can do so much more! For me it reduces my time immensely when it's time to send info to accountant for tax time. I can email her the reports for the 7-8 entities in just a few minutes. It's great! Try it!

I was a user already when “this app” was called Xpenditure. Since back then there where many good improvements on functionality.
I use it regularly while traveling and I must say it makes my life on the go easier. Ok, let’s say it make the “admin” part of traveling and expense reports easier.
When I sit down in a cab or Uber I just click and add a new expense. That prevents forgetting the “small” expense so your busy trip.
When I check out of a hotel I just scan the bill and let this app process it automatically. After dinner with business partners it’s the same thing. Scan the bill, at the participants and you have he proof of hosting set up.
Later at home I then just finalize the expenses with the actual cost (Credit card fees maybe) and submit it.
I almost forgot to tell you about the journey log. Just click the dates and destinations with time and add the daily allowances with a click. Then the expenses are also connected to the journey and accounting has everything they need.

That’s how easy it.

Try and enjoy

Tom

Update:
So I finally decided to delete Rydoo as well as my account since I never used it in the past year. No luck in deleting my account so far but I updated Rydoo to see if it is available in the new version — it’s even worse. I am stuck in the “setting up your account” screen forever :( I wish I had never downloaded Rydoo because all it ever did was taking up space on my phone... I’m sure it’s a good app, when it‘s working.

I loved Rydoo at first because the UX/UI and color palette are so much better than other similar apps available. But there are glitches in Rydoo that really drives me crazy and I have to stop using Rydoo:
- it takes forever to upload your spending
- Rydoo duplicates the spending randomly and couldn’t detect the duplicates so I had to manually remove the duplicates. Few days after, the duplicates were gone too and my feed is empty! Now I need to find my receipts and do it all over again.

Idk, I’m leaning toward going back to doing everything with Excel so this won’t happen again. Thanks! Very *helpful* app :(

This is a great app to get stuff into the this app system on the go, full stop. Three things I wish were better, receipt edge detection seems to have gotten worse in the past few months. And sometimes the info I enter about a receipt must be re-entered, for reasons unknown. I would also love for the expense and transaction section to look more distinctive from each other. It is easy to lose track of where you are because they look so similar in interface design.

As a long-time paying customer of Xpenditure (now this app), I’ve seen many improvements over the years. Rydoo functions great. I can take pictures of my receipts and easily retrieve them when I need them. Categorizing expenses is a breeze with this platform. The reports that get generated work well too.

I have and will continue to recommend this app. You should check it out!

I've tried a bunch of these receipt scanning apps. This one is mostly great, though it's missing a few key features and customizations. However, the customer support is God-awful. I emailed a list of 7 specific questions, and the response was "an overview of key features" - basically an ad listing 3 functions of xpenditure. Didn't address my questions even a little... I think it was an automated response, in fact. If this were a free service, I wouldn't worry, but for a paid service, this is a definite deal breaker.

Love this solution. My company just added it and it cuts my time to manage expenses in half. We used to use Concur and this is like taking a DeLorean into the future.

What’s awesome is that I almost never have to use the keyboard either on my computer or my phone. It takes care of almost all of the entry fields automatically.

One tip - on less common receipts double check the amount it pulls in because sometimes it picks up amounts before tax and stuff like that. Just depends on how the receipt is printed and how you take the photo. It is right 99% of the time for me but a few of those handwritten totals throw it off.

Overall Rydoo has made my life easier and saved me hours every month!

"My experience with this app has been wonderful! "

The ease of processing expenditures electronic verses having so much paper is what I like best about the this app system. this app can process travel expenses, training expenses, and purchase expenses. this app can set up guidelines for approval based on your company’s policy on expenses.

The timeliness of the approval system has definitely been an advantage for our company! this app can even read your receipts!!

Our company started using Xpenditure 7 months ago. There have been a couple of challenges with mis-reading of receipts and failing to upload receipts even with stable internet connections but the company responded rapidly and addressed all concerns. It works well and makes expense accounts easy, especially if you submit receipts as soon as they are received.

Hello - Rydoo is great, as long as I am logged in. However almost every day I have to completely log in again and tap through the welcome screens (grant access to camera etc.) and set my passcode again. Please fix ASAP.

UPDATE: downgraded from two stars to one because their idea of helping customers is sending them a 3+ year old apple support discussion. Even the last reply in that discussion is over 3 years old. Just fix your app instead of blaming it on Apple. I have no such issues with any other app.

If you own small business and need to process 100s receipts monthly (with instant scan + OCR) then you should look no further. I have tried ~3 dozens of other Receipt Management apps and this one is definitely one the the best (incl. fair fee for the annual subscription compared to other similar apps like ReceiptBank, etc.).

The current update crashes upon opening and previous versions have been inconsistent in syncing with the web browser version. When it does work, Rydoo is useful for capturing receipts, but the functionality and viewing options are pretty limited in app, so it’s really not able to work on its own. It would be great if it really paralleled the web browser functionality.

Started using it for business, really easy to take pictures of your receipts upload, link to a business trip and submit.
User friendly. I like using Rydoo better than the website.

A great concept that accomplished the desired goal. It can take a while for the receipts to load and can pull wrong numbers, so a review is needed when it does load. With Rydoo , however it is Very easy to take a picture of the receipt when you are out to eat and you don’t have to worry about losing it later on if you pile up receipts like I do

I pay monthly for this service that supposedly allows you to forward emails and take photos of receipts. I have so many “unreadable” entries I have given up on them. They are not dated, there is no image of what I sent in so I can enter it manually, there is no warning email or app notification that what you just entered cannot be saved. I have absolutely no idea what expenses I have missing now. This was supposed to save me time for my taxes. Now it is going to add time as I figure out what THEY have missed.

I went from using a very manual process to using Rydoo that automated everything in our expense management process and changed the way we conducted our business. My team is happier and Rydoo saves them so much time.

If your a someone that just likes to keep track of your expenses like me , then this Rydoo for you. It’s puts all your day to day categories in order with how much you spent, where and what time you uploaded the receipt.

App does exactly what it needs to do. Works well, easy to use, very intuitive. I just have to remember to keep up with my expenses. The one time I needed help, someone answered my questions in real time. Keep up the great work!!

I use Rydoo to submit expenses in real time, and don’t have to
Slow down while traveling. I can’t imagine submitting expenses with out it as it makes life easy for me.

I’ve used alot of different expense reports in the past but this is by far the simplest expense app I’ve ever used! I highly recommend it for small or large business or personal !