Company Name: Buildium
About: Buildium is a software company that provides cloud-based property management software to landlords,
and many other parties.
Headquarters: Boston, Massachusetts, United States.
Listed below are our top recommendations on how to get in contact with Resident Center. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Resident Center. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Buildium
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Get Pricing Info for BuildiumMy landlord and ethel street management no longer uses resident center. My info is still there and i have asked them numerous times to remove it because i keep getting automated messages about how much i owe plus late fees. I deleted the app from my phone. I cannot delete the info myself.
Worst company ever. A new property management company took over my building. They are using this app to collect rent. I paid my rent for the first month using my debit card. This company charged me a $77 processing fee to use my debit card. When I tried to cancel payment so I could set up another way through them to pay rent without having to pay the $77. They told me that they were going to still charge me the $77. Charge me the huge fee even though the payment is still pending. This is NOT good business practices. This is stealing. Do not use this company.
This is a horrible app. I can’t even tap to edit & pay my assessment for July. Worked for June. Now it not again. No one to help via human also. Really not good.
Please contact me asap
by Miggy Beans
If you have a problem like I’m having, where your ability to pay through the app is suddenly gone, good luck trying to get help for it. Their “support center” if you can even call if that is just a Q&A for general issues. There’s no actual way to contact a real person for this problem. Not even so much as an email address that you can write to or a form to fill out.
Great when things go right, horrible when things go wrong. If things are only good when they’re good, then it’s not a good app.
by Gfdjbstgzg
My apartment got recently bought out by a bigger company that uses this app, my rent now has a minimum of $3 fees applied to each rent payment (3% if you don’t use your bank account direct withdrawal). I wouldn’t mind this so much if I wasn’t already struggling to figure out how to pay my bills, but that’s not the reality I live in. $36 a year is a full trip to the grocery store for me, and I don’t think some people realize how much all these added fees and costs affect people who are struggling to get through life to pay for the things they need.
by MissKasima
The app is a good as whoever is running it. The fees to pay rent with a debit card are beyond excessive and there are so security features that say someone should feel safe putting their banking details here! Nothing that says they assure my info is safe, won’t be stolen and they are liable if that happens. I won’t be using this app with my landlord again! They don’t check it anyway and it’s easy for them to steal money in fees!
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