Contact Despegar: Vuelos y Hoteles

Contact Despegar Support


Company Name:

About: Encuentra ofertas y promociones en vuelos, hoteles, paquetes y más para tus
vacaciones. Arma tu viaje ideal con la mejor app de travel: • Vuelos:
Reserva pasajes de avión baratos.



Despegar Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Despegar.com



Verified email ✔✔

E-Mail: soportemobile@despegar.com

Website: 🌍 Visit Despegar Website

Privacy Policy: http://comercial.despegar.com/ar/confidentiality

Developer: App de viajes








3 Most reported problems 😔💔

4.7 out of 5

Imposible to communicate with them, refunds take for ever

2025-03-18

by JL170900

Extremely poor customer service. The app does not have a chat so customer service is not available. The app also does not provide any phone numbers to communicate with customer service. Refunds take for ever, more than a week already passed and I am still waiting for refund; I do not know if I am ever going to receive my refund.

Worse agency

2025-03-19

by Paulinha0908

I had a cancelled flight back to the USA on Sunday 14,2020 and since then (today 22nd) there was any e-mail or call from then to reschedule it. Even worse is the fact that they do not answer my calls, more than 3 hrs a day on the phone hearing that annoying song!

Terrible on Pandemic

2025-03-20

by Bonny653683

Cancellations/reschedulling are impossible even when they say different on their site.
Avoid dealing with middlemen and book directly with the companies on their official websites once you find a good price.


Have a Problem with Despegar: Vuelos y Hoteles? Report Issue




Why should I report an Issue with Despegar: Vuelos y Hoteles?

  1. Pulling issues faced by users like you is a good way to draw attention of Despegar: Vuelos y Hoteles to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Despegar: Vuelos y Hoteles customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Despegar: Vuelos y Hoteles.


Alternatives