Convo app not working? crashes or has problems?

Convo Status

Last Updated on 2024-02-23 by Convo Corp

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Summary of Convo Problems 😠👌🔥

- Pricing structure can be confusing and may not be affordable for small teams.

- Some users have reported issues with the app redirecting to the website instead of functioning within the app.

- Limited customization options for the interface.

- Some users have reported occasional glitches or bugs.

Have a Problem with Convo – Team collaboration? Report Issue

Common Convo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Convo app on iOS and Android devices. Solve all Convo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Convo iPhone Issues and Solutions

Convo iOS app crashes, not working, errors
Convo iOS app network issues
Convo on iOS has black/white screen

Convo Android App Issues and Solutions

Convo has errors/crashing/not working
Convo server network connectivity issues
Convo has black screen

Convo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Convo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Convo app crashes or not working on Iphone (iOS):

Close and restart the Convo app on iPhone
Update Convo app to the Latest Version for iOS
Uninstall and reinstall Convo iPhone app
Update your iPhone to the latest iOS version

Fix Convo on iPhone unable to connect to server/internet connection issues::

To resolve Convo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Convo black/white screen (blank screen) on iPhone:

Follow the Convo iOS app troubleshooting guide Here →

Convo Android App Issues and Solutions

Fix Convo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Convo app issues:

Force Stop the Convo App
1. On android, goto "Settings" » click Convo app. » click "Force Stop".

Update Convo to the latest version on PlayStore

Clear Convo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Convo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Convo.

Fix Convo unable to contact server/ Convo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Convo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Convo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Convo on android.

Solve Convo black/white screens issue on Android:

Follow the Convo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Convo Corp, developers of Convo.

Verified email ✔✔

E-Mail: support@convo.com

Website: 🌍 Visit Convo Website

Privacy Policy: http://www.convo.com/terms/privacy

Developer: Convo Corp (Collaboration App)

50% Contact Match

Developer: Christ In Youth

E-Mail: play@ciy.com

Website: 🌍 Visit CIY Convos Website

About this app

this app is a business collaboration tool for fast-moving teams to centrally share, organize, and archive information securely. With this app, ask your team a question, share a project update, preview files, or leave clear feedback from anywhere. Our real time messaging and smart notifications can help complete projects faster than ever. Start a conversation around documents, presentations, or images from anywhere. Make fast decisions with comments and visual markup right on your documents. At–rest encryption and SSL encrypted 2048–bit keys. Put your brainpower all in one place. It's beyond bank–grade.