Charity Miles app not working? crashes or has problems?

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6 User reports:
App has problems
 User reports 6

⚠️ Most reported problems ⚠️
Something else
64.7%

Crashes
29.4%

Not working
5.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Charity Miles Problems 🔥

- Does not allow users to look back at past times

- No response from developers when contacted

- Autism Speaks is still a charity option

📋 11 Reported Issues:

W
Wendy Hanai 2023-10-08

48 hours now. App tries to open, flashes then goes straight to Home Screen. Almost 1 year straight without missing a day of checking in using the app.

K
Kevin Monsma 2023-10-08

App won’t open. Tries to open and then returns to iPhone home Screen. Restart of phone does not help

G
Geb Weggorn 2023-10-07

The app will not open. I see the main page as it tries to load, then it crashes immediately.

E
Elaine Sargood 2023-10-06

The App is not working at all. When I try to use it the screen goes dark and then closes back to my Home Screen.

⚠️ Troubleshoot | Report Issue ⚠️
J
Julie Sarrett 2023-10-06

When I tap on my icon, it won’t open - just kind of does a brief, brief attempt and then goes back to my screen as tho nothing happened. Turned off my phone completely and turned it back on and still won’t open.

J
Joy 2023-08-11

Charity miles no longer connects to my GPS to record outdoor miles. GPS works with Strava to record outdoor miles so I know my GPS is working. I don’t want to delete and reinstall the Charity Miles app as I have 20,000 miles on it. It used to work but no longer

T
Timothy Kennelly 2023-03-31

Charity Miles does not recognize my walks since I upgraded to iOS 16.4.

P
Pamela 2022-08-24

My app.is installed but will not open. Can you advise ?

D
Drew 2022-08-09

After updating Android the app keeps closing and doesn't record my walks

⚠️ Troubleshoot | Report Issue ⚠️
S
Sue Browning 2022-05-02

The app closes out every time my screen turns off. So it is not registering any of my steps.

J
James Galvin 2022-04-20

I deleted and reinstalled the CM app. I thought it would automatically remember my existing miles which were around 26,000. It did not…is there a way to recover them.

Showing 1-11 of 11 reported issues:

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Common Charity Miles Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Charity Miles iPhone Issues and Solutions

  2. Charity Miles Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@charitymiles.org

Website: 🌍 Visit Charity Miles Website

Developer: Charity Miles




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