Ryanair Reviews

Ryanair Reviews

Published by on 2025-02-11

🏷️ About: With this App at your fingertips, Europe is at your feet. We’re Ryanair, so of course you’ll find the lowest fares in Europe on our app.


       


Overall Customer Experience 😎


😎 Positive experience
43.4%

🫥 Neutral
30.2%

🤬 Negative experience
26.5%

~ from Justuseapp.com NLP analysis of 52,697 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

-Cheap flights

-Easy to see what’s available on the app

-Allows you to see a lot of Europe for a low price



Read 21 Customer Service Reviews 😠💢

4.6 out of 5
Upset Customer

Absolutely horrible airline/service. I tried checking in on my phone two days before and then 1 day before and it gave me the same message saying that I had to print the boarding pass at the airport. So I went to the airport to print it and they said it cost €55 to print it. That makes no sense bec... Show more

Not working properly. Misguided Unfair

Rip off airline. And Ryanair is set up to charge you more and more money rather than give you useful accurate information or allow you to complete selection or payment procedures. Ryanair has you going around and around trying to purchase reasonable offered selections but you’re never aloud to g... Show more

Bad airline, bad app

Like everything else about this app, Ryanair is designed to frustrate and obscure people out of their money. It will not update information on delayed flights, it doesn't provide the boarding passes upon logging in, but uneccessarily requires further entry of a booking number, it would be just as... Show more

Worst Airline Ever!

Absolutely disgusted with this airline. Firstly, the fairs they advertise are only true if you are only traveling with the cloth on your back. If you have a bag of any kind they will have a way to you. I had a check bag so, pay a little more for that ... Show more

App doesn’t show flight info

Ryanair doesn’t show or notify about boarding gates or times, or any kind of useful information really, so most passengers in the boarding queue seem stressed out and lost, hopelessly waiting to board a plane that hasn’t even landed yet. After finding out at the queue that our flight was delayed, ... Show more

You are not a honest company

Made me pay for a check in at the counter even though I had not access to a computer for 2 days because I was traveling and I do not use computer without help. Also, I am now checking in online to avoid another scam of yours and in the process I am lead to believe that I have not yet paid for a che... Show more

UNNECESSARY CHARGE FOR CHECK-IN&BOARDING PASS

It was very inconvenient for us to pay extra just for check-in/boarding pass. We showed up for check-in on time, but we were surprised when this app staff told us that we actually had to pay for boarding pass because we had not checked in online. This is a very disappointing policy. We already pai... Show more

Easy booking

The flight was fast and easy to book. It’s was my fault that i didn’t look at the time. I scheduled my flight too early. I paid for insurance Incase i needed to cancel or move it. I noticed this the next day and have been trying to reach customer service ever since. It’s been 2 weeks since then and... Show more

Over charged

I was not able to check in online the night before the flight because the this app app didn’t allow me to enter my US passport number (don’t know why?) hoping to see the this app agent at the kiosks before the flight to help me. But they charged me $55 British pound for each person to check in at... Show more

Check the places the airplanes arrive and bags included you can lose money

They can say “Paris” but it’s an airport 60 km away! You lose all your money too! Also they say no bags are included and when you check in you have two bags included one small one and one of 10kg, you can get confused and buy another bag and lose that money too! I lost in total 130 Euros and Teo fl... Show more

App won’t provide boarding pass

Ryanair won’t provide a boarding pass as promised. It requires that one be physically printed for non eu residents, then directs you to present documents at luggage check despite non checked bags. Travelers don’t have printers with them. They charge £50 to check in at airport and £25 to provide “r... Show more

The good & the bad

We use this app several times per year due to my LOVE of discount travel. With the exception of one REALY inappropriate attendant, the others have all been absolutely lovely. Almost 3 years ago, I was forced to pay approximately $40-$60 for a checked bag due to it being 2 kilos over the weight lim... Show more

The site should be easier to navigate

The site can be a bit difficult. Ryanair does work better then going online. I still can’t figure out how to change my seat to my husband’s seat (since he will not be able to go and an adult has to sit next to my 3 yr old). And being charged for every little thing is obsessive, but overall the pri... Show more

Do not rely on this app for your check-in

Ryanair may even be brilliant, but if you are out traveling and you are met with a screen saying Ryanair must be updated... you may be in trouble. Unless you update Ryanair is blocked, and you wish you traveled with another airline.

For people on the road this is bad, unless they can get ... Show more

Just low-cost

If you want cheap flight - let’s go. There is annoying random seats though, when I book with someone I prefer to seat together - no matter where, but together. It would make sense to charge for an extra leg space seats or something - but not to separate people who travel together when there are fre... Show more

Constant error messages and no update on flight

Trying to book a flight returns constant error message with no information to help figure out the problem. My flight last night was delayed while Ryanair sent me a welcome message to my destination while still waiting for my flight in origination city.

Terrible customer service

As a college student I will pay more for a flight than deal with this app. The airline makes you pay for a refund form, which you aren’t guaranteed to get that money back. Do not use this airline because of the atrocious customer service.

Great Opportunities!

I love this app due to the cheap flights and ease of seeing what’s available on Ryanair . I’ve seen a lot of Europe for a low price thanks to this airline.

You do get what you pay for as services and such are bare bones, but for the price if you expect more you’re being unreasonable. You w... Show more

The most atrocious airline out there!

Terrible airline!!! They didn’t send a check in email for the return flight, close online checkin two hours before the flight, and then charge me a 55 Euro fee for printing my boarding pass at the airport. I will never fly with them again.

Credit card exchange rate

Hello, using my laptop it was very frustrating as when I enter my US Amex credit card , the currency exchange rate box opens but I it does not allow me to select or enter anything. And it does not allow me to complete the transaction. I had to make payments using my mobile app instead.

(It was) Easy to use and keeps getting better

Update 3.75.1 has rendered Ryanair unusable (iPhone 6 iOS 12.4.4). It stalls and then crashes within 1 minute. I have contacted this app support but nothing seems to have been done. I’m sad because this was a 5 star review but now only 1 as Ryanair just doesn’t work. If they fix it, I’ll update ... Show more



Is Ryanair Safe? 🙏

Yes. Ryanair is very safe to use. This is based on our NLP (Natural language processing) analysis of over 52,697 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Ryanair Is 62.1/100.

Safety Analysis

78.7% of users say app is Safe 👍
78.7%

14.4% of users have Some Concerns ⚠️
14.4%

6.9% of users say app is Risky 🚨
6.9%


Is Ryanair Legit? 💯

Yes. Ryanair is a totally legit app. This conclusion was arrived at by running over 52,697 Ryanair User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Ryanair Is 100/100..

🔏 Privacy & Data Safety

Ryanair collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Other Data
  • Data Not Linked to You:
    • Purchases
    • Usage Data

Pricing Plans 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $12.99


How was your experience with Ryanair? Post a Review




Features

But you’ll also get handy extras like being able to check in while you’re on the move, a mobile boarding pass delivered straight to your phone and a choice of in-flight extras in one quick click.

We’re Ryanair, so of course you’ll find the lowest fares in Europe on our app.

With this App at your fingertips, Europe is at your feet.