Ryanair Reviews

Ryanair Reviews

Published by on 2020-12-16

With this App at your fingertips, Europe is at your feet. We’re Ryanair, so
of course you’ll find the lowest fares in Europe on our app. But you’ll also
get handy extras like being able to check in while you’re on the move, a
mobile boarding pass delivered straight to your phone and a c...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Ryanair Reviews


  • By

    Upset Customer

    Absolutely horrible airline/service. I tried checking in on my phone two days before and then 1 day before and it gave me the same message saying that I had to print the boarding pass at the airport. So I went to the airport to print it and they said it cost €55 to print it. That makes no sense because they didn’t say anything about a fee online. Therefore, I explained this to the manager at Nice Airport and he was so rude to me and said I had 1 minute to pay because he was shutting down the boarding process. So I ran through security to my gate, only to find out that the boarding process has not even began and our flight (without prior knowledge) was delayed. I am sitting here waiting for the plane (FR 1959) to leave Nice and arrive in Dublin. However it is 9:35 (the time the plane is supposed to leave) and we haven’t gotten any word when we might leave. I am disappointed in the flight, the airline, and the staff. The manager at Nice was so rude to me and I never want to fly RyanAir again.





  • By

    Check the places the airplanes arrive and bags included you can lose money

    They can say “Paris” but it’s an airport 60 km away! You lose all your money too! Also they say no bags are included and when you check in you have two bags included one small one and one of 10kg, you can get confused and buy another bag and lose that money too! I lost in total 130 Euros and Teo flights that would be useless as this takes me super far (I know I should have checked the arriving and departure so it’s not completely their responsibility despite they use the marketing like this for tourists that are not aware like me! I place 2 stars instead of 1 cause the checkin and app are good to use and easy! However I will not chose this tricky airline again use Vueling or Transavia! I gues Raynair makes money fooling unaware tourists. Absolutely no reimbursement of anything CAREFUL


  • By

    (It was) Easy to use and keeps getting better

    Update 3.75.1 has rendered the app unusable (iPhone 6 iOS 12.4.4). It stalls and then crashes within 1 minute. I have contacted Ryanair support but nothing seems to have been done. I’m sad because this was a 5 star review but now only 1 as the app just doesn’t work. If they fix it, I’ll update this review. Old review: I have been flying Ryanair for many years. There have been rough times with them in the past (as it is with most airlines), but I have been most impressed with their new direction over the past year or so. This app shows that they are serious about keeping their customers and keeping them happy. It is easy to search, choose, and book a flight using only the app. You can get your boarding passes and keep them on the app or onto Apple's wallet. Checking flight status is quite good, but I'd prefer to have push notifications of when a flight lands or takes off. Otherwise, I have been impressed and content with this app. It doesn't tax the memory of my phone, it is simple, functional, and quite easy to use. Thank you all for keeping this app a top notch app.


  • By

    Worst Airline Ever!

    Absolutely disgusted with this <Expletive Deleted> airline. Firstly, the fairs they advertise are only true if you are only traveling with the cloth on your back. If you have a bag of any kind they will have a way to <Expletive Deleted> you. I had a check bag so, pay a little more for that up front, ok fair. Oh, no, no, they make sure that you bag is over wait because over wait limits are lower than any airline in the industry. “Well I just won’t check a back I’ll just take a carry on.” Nope! They will <Expletive Deleted> you on that too because they have 10kg (22lbs) limit on that and trust me that is a lot less than you think. I was only flying to from the UK to Ireland and back and by my return trip, between baggage that I supposedly paid extra to have but they still found ways to charge me for and the hidden check in penalty, they had <Expletive Deleted> me for ~€120. Oh yeah, and the quality of the planes themselves are the worst <Expletive Deleted> thing I have ever seen on an airline ever. Never Again. <Expletive Deleted> this airline. <Expletive Deleted> them, <Expletive Deleted> them in their <Expletive Deleted> ear!


  • By

    The good & the bad

    We use Ryanair several times per year due to my LOVE of discount travel. With the exception of one REALY inappropriate attendant, the others have all been absolutely lovely. Almost 3 years ago, I was forced to pay approximately $40-$60 for a checked bag due to it being 2 kilos over the weight limit, not a problem. Ryanair lost that bag on a flight between Barcelona & Malaga. After spending hours adding the lost items to their website (twice) and spending approximately$70+ every time I mailed correspondence to Ryanair, they still have not reimbursed me for my belongings. It still makes me angry every time I open their app.


  • By

    App doesn’t show flight info

    This app doesn’t show or notify about boarding gates or times, or any kind of useful information really, so most passengers in the boarding queue seem stressed out and lost, hopelessly waiting to board a plane that hasn’t even landed yet. After finding out at the queue that our flight was delayed, we couldn’t even relax at the bar with confidence because the app doesn’t update departure times. Also, other airline apps immediately show your upcoming boarding passes after logging in. In this one, you still need a reservation number to find boarding passes, even if the tickets were purchased using the same account.


  • By

    UNNECESSARY CHARGE FOR CHECK-IN&BOARDING PASS

    It was very inconvenient for us to pay extra just for check-in/boarding pass. We showed up for check-in on time, but we were surprised when RyanAir staff told us that we actually had to pay for boarding pass because we had not checked in online. This is a very disappointing policy. We already paid for the plane ticket; why do we have to pay more for check in? There was no information provided to us that online check-in is free and on-the-counter check-in has a fee. We had to pay €55 per passenger (we were 3). Had we known about this policy, we should have done it online. This is very unreasonable.





  • By

    App won’t provide boarding pass

    The app won’t provide a boarding pass as promised. It requires that one be physically printed for non eu residents, then directs you to present documents at luggage check despite non checked bags. Travelers don’t have printers with them. They charge £50 to check in at airport and £25 to provide “replacement boarding pass.” Either way, they require the boarding pass to be provided at passport/bag check, so why does app prevent it, but provides it IF you have a printer. Fortunately I screen grabbed the “print” version and they didn’t charge me extra.


  • By

    Not working properly. Misguided Unfair

    Rip off airline. And the app is set up to charge you more and more money rather than give you useful accurate information or allow you to complete selection or payment procedures. The app has you going around and around trying to purchase reasonable offered selections but you’re never aloud to get complete the transaction. Rather, when you choose an option (like 6 or 10 euro to check a carry on bag) the app asks you to log in again. When you do log in, it’s as if you didn’t make a choice again. And a 20 Euro option for 10 kilo bag is all you are offered. And the like.


  • By

    Great Opportunities!

    I love Ryanair due to the cheap flights and ease of seeing what’s available on the app. I’ve seen a lot of Europe for a low price thanks to this airline. You do get what you pay for as services and such are bare bones, but for the price if you expect more you’re being unreasonable. You will probably encounter a lot of sleazy or low brow characters on the flights, just remember what you paid for the ticket lol ;)


  • By

    Easy booking

    The flight was fast and easy to book. It’s was my fault that i didn’t look at the time. I scheduled my flight too early. I paid for insurance Incase i needed to cancel or move it. I noticed this the next day and have been trying to reach customer service ever since. It’s been 2 weeks since then and i still haven’t been able to reach anybody. The customer service is very poor. Just be careful when you book and double check everything before you submit your payment.


  • By

    Constant error messages and no update on flight

    Trying to book a flight returns constant error message with no information to help figure out the problem. My flight last night was delayed while the app sent me a welcome message to my destination while still waiting for my flight in origination city.


  • By

    Do not rely on this app for your check-in

    The app may even be brilliant, but if you are out traveling and you are met with a screen saying the app must be updated... you may be in trouble. Unless you update the app is blocked, and you wish you traveled with another airline. For people on the road this is bad, unless they can get WiFi somewhere. The problem is not the app per se, but the choice of blocking the old app to force you to upgrade.


  • By

    Bad airline, bad app

    Like everything else about Ryanair, this app is designed to frustrate and obscure people out of their money. It will not update information on delayed flights, it doesn't provide the boarding passes upon logging in, but uneccessarily requires further entry of a booking number, it would be just as useful to write the information about your flight Ona piece of paper. And yet, Ryanair will charge 100 quid if you don't have this app for your boarding pass, and want them to print t it for you as any other airline would do. Beware.


  • By

    Over charged

    I was not able to check in online the night before the flight because the Ryanair app didn’t allow me to enter my US passport number (don’t know why?) hoping to see the Ryanair agent at the kiosks before the flight to help me. But they charged me $55 British pound for each person to check in at the kiosk!!! The agent keeps telling me to check in online but the app still didn’t let me do that, I had to pay $110 B pounds for my daughter and myself!!! What’s a steal !!!!!!



A better way to Contact apps


You can now contact Ryanair customer service directly
via Email using our new site - AppContacter.com

Contact Ryanair directly


Is Ryanair Safe?

Yes. Ryanair is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 18,764 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Ryanair Is 29.3/100.


Is Ryanair Legit?

Yes. Ryanair is legit, but not 100% legit to us. This conclusion was arrived at by running over 18,764 Ryanair User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Ryanair Is 29.3/100.


Is Ryanair not working?

Ryanair works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with Ryanair? Report Issue

Leave a comment:



Why should I report an Issue with Ryanair?

  1. Pulling issues faced by users like you is a good way to draw attention of Ryanair to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ryanair customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ryanair.


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