Contact Cello Support
Company Name: cellopark
About: Cello (formerly Cellopark) provides an advanced variety of services and
capabilities for parking services. Cello offers the following services:
automatic payment for parking in blue and white street parking, reminder
services for parking activation and deactivation, automatic parking extension,
assistance in locating available parking, among other helpful features.
Cello Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of cellopark
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Cello Website
Privacy Policy: https://site.cellopark.co.il/privacy
Developer: Cellopark
Can I trust Cello app?
Protect your data and wallet. We investigate the developer's website (Cellopark.co.il), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Horrible service
by Dee1948
I downloaded the app in Israel, put on my credit card, was charged 50 shekels. The charge went through on my credit card. And then when I tried to use the app to pay for a bus ticket , it said there was something wrong with the credit card and to add another card. So I added another card , and was charged another 50 shekels, and my credit card was charged again yet I received the same error.
I contacted customer service and they told me that there is no way to remedy this problem. I sent them a screenshot of the error message. I was receiving they were totally rude and did not refund my money even though there’s no way for me to use the service.
Total scam. terrible customer service.
Awful app and service. Beware! They take your money despite the service not working
by Jeremy10017
I downloaded the app while visiting Israel and wanted to use it to pay for a parking lot, which is one of the specified options in the app. I deposited 100 shekels via my credit card and when I attempted to pay all I kept seeing was a large “Forbidden!” banner. I tried paying 5 times in 3 different locations (a hospital and two malls), and it didn't work in either. When I contacted customer support I was bamboozled with a bunch of extend wait time and silly excuses, and they refused to refund my 100 shekels.
Beware! The service is fraudulent and untrustworthy with terrible customer support.
Said "slide to activate" got a ticket
by Disappointed In Change
I have been trying to use this app and the first time I thought it was correct I received a ticket within 15 min. Tried to call Cellopark and pushed the correct prompts for an English speaking customer service rep and took me back to Hebrew. I also emailed/contacted from the app with no response.
Have a Problem with Cello (formerly Cellopark)? Report Issue
Why should I report an Issue with Cello (formerly Cellopark)?
- Pulling issues faced by users like you is a good way to draw attention of Cello (formerly Cellopark) to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cello (formerly Cellopark) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cello (formerly Cellopark).
