Where is that? app not working? crashes or has problems?

Where is that? Status

Last Updated on 2024-11-01 by Till Henrik Jonathan Hillebrand

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Common Where is that? Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Where is that? app on iOS and Android devices. Solve all Where is that? app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Where is that? iPhone Issues and Solutions

Where is that? iOS app crashes, not working, errors
Where is that? iOS app network issues
Where is that? on iOS has black/white screen

Where is that? Android App Issues and Solutions

Where is that? has errors/crashing/not working
Where is that? server network connectivity issues
Where is that? has black screen

Where is that? iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Where is that? app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Where is that? app crashes or not working on Iphone (iOS):

Close and restart the Where is that? app on iPhone
Update Where is that? app to the Latest Version for iOS
Uninstall and reinstall Where is that? iPhone app
Update your iPhone to the latest iOS version

Fix Where is that? on iPhone unable to connect to server/internet connection issues::

To resolve Where is that? network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Where is that? black/white screen (blank screen) on iPhone:

Follow the Where is that? iOS app troubleshooting guide Here →

Where is that? Android App Issues and Solutions

Fix Where is that? not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Where is that? app issues:

Force Stop the Where is that? App
1. On android, goto "Settings" » click Where is that? app. » click "Force Stop".

Update Where is that? to the latest version on PlayStore

Clear Where is that? App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Where is that? app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Where is that?.

Fix Where is that? unable to contact server/ Where is that? internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Where is that? » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Where is that? » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Where is that? on android.

Solve Where is that? black/white screens issue on Android:

Follow the Where is that? android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Till Henrik Jonathan Hillebrand, developers of Where is that?.

About this app

Learn countries, states, capitals and landmarks and compete with friends in online leagues in this geography learning game. With over 8 million downloads, it's one of top geography learning apps for iPhone & iPad. › Configurable world map (e. g. › Completely offline. Some categories require purchasing the full version. No internet connection needed. Try for free now and decide later.